Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Career development opportunities
Job Description
Dave & Buster's is a dynamic entertainment and dining establishment known for combining a full-service restaurant with a thrilling arcade atmosphere. As a popular chain that offers a unique blend of food, drinks, and interactive entertainment, Dave & Buster's is committed to delivering memorable experiences for guests of all ages. The company prides itself on creating a lively and inviting environment where guests can enjoy exceptional service, quality food and beverages, and endless entertainment options all under one roof. With numerous locations across the United States, Dave & Buster's continuously fosters a culture that values teamwork, customer satisfaction, and operational excellence. It is an ideal workplace for those who thrive in fast-paced, energetic settings and enjoy engaging with a diverse clientele.
The Cocktail Support Staff role at Dave & Buster's is an essential position within the bar team, specifically designed to ensure smooth and efficient bar operations. This role serves as vital support to the bartenders, enabling them to focus on crafting quality beverages and delivering outstanding guest service. The Cocktail Support Staff is responsible for maintaining the readiness and cleanliness of the bar area, replenishing supplies like garnishes, ice, and glassware, and promptly addressing any issues arising during service. You will play a key part in enhancing the overall guest experience by contributing to fast and friendly drink service, helping to minimize wait times and ensuring the bar remains organized throughout the shift.
In this position, you will be expected to communicate effectively with bartenders and management to monitor stock levels, report equipment malfunctions or spills, and assist with inventory management. Your proactive approach to anticipating and meeting the needs of bartenders and guests during busy periods will be crucial in maintaining a high standard of service. The role also involves compliance with all legal and company regulations regarding responsible alcohol service and safety protocols. Working at Dave & Buster's as Cocktail Support Staff means joining a dedicated team that values collaboration, positive attitudes, and a commitment to outstanding customer interactions.
This role typically requires availability for varied shifts including weekdays, evenings, and weekends, reflecting the operational hours of Dave & Buster's entertainment centers. Physical stamina is necessary due to the demands of standing for extended periods and lifting items such as beverage cases and ice containers weighing up to 30 pounds. The ability to thrive in a fast-paced, sometimes noisy environment while maintaining a friendly demeanor is essential. Safety and attention to cleanliness are paramount, ensuring the bar environment is both inviting and compliant with health standards.
By joining Dave & Buster's as Cocktail Support Staff, you will not only gain valuable experience in the hospitality and entertainment industry but also become part of a team that strives to deliver fun, excitement, and superior service to every guest. The company is an equal opportunity employer and participates in E-Verify where required by law, underscoring its commitment to fair employment practices and diversity. This role offers the chance to grow your skills in a supportive and energetic workplace while contributing directly to the company’s reputation for excellence in entertainment and dining.
The Cocktail Support Staff role at Dave & Buster's is an essential position within the bar team, specifically designed to ensure smooth and efficient bar operations. This role serves as vital support to the bartenders, enabling them to focus on crafting quality beverages and delivering outstanding guest service. The Cocktail Support Staff is responsible for maintaining the readiness and cleanliness of the bar area, replenishing supplies like garnishes, ice, and glassware, and promptly addressing any issues arising during service. You will play a key part in enhancing the overall guest experience by contributing to fast and friendly drink service, helping to minimize wait times and ensuring the bar remains organized throughout the shift.
In this position, you will be expected to communicate effectively with bartenders and management to monitor stock levels, report equipment malfunctions or spills, and assist with inventory management. Your proactive approach to anticipating and meeting the needs of bartenders and guests during busy periods will be crucial in maintaining a high standard of service. The role also involves compliance with all legal and company regulations regarding responsible alcohol service and safety protocols. Working at Dave & Buster's as Cocktail Support Staff means joining a dedicated team that values collaboration, positive attitudes, and a commitment to outstanding customer interactions.
This role typically requires availability for varied shifts including weekdays, evenings, and weekends, reflecting the operational hours of Dave & Buster's entertainment centers. Physical stamina is necessary due to the demands of standing for extended periods and lifting items such as beverage cases and ice containers weighing up to 30 pounds. The ability to thrive in a fast-paced, sometimes noisy environment while maintaining a friendly demeanor is essential. Safety and attention to cleanliness are paramount, ensuring the bar environment is both inviting and compliant with health standards.
By joining Dave & Buster's as Cocktail Support Staff, you will not only gain valuable experience in the hospitality and entertainment industry but also become part of a team that strives to deliver fun, excitement, and superior service to every guest. The company is an equal opportunity employer and participates in E-Verify where required by law, underscoring its commitment to fair employment practices and diversity. This role offers the chance to grow your skills in a supportive and energetic workplace while contributing directly to the company’s reputation for excellence in entertainment and dining.
Job Requirements
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
- Ability to communicate effectively with team members and guests
- Strong organizational skills to maintain cleanliness and stock levels
- Experience working in a fast-paced customer service environment preferred
- Positive and courteous attitude even during busy periods
- Ability to lift and carry items weighing up to 30 pounds
- Capacity to stand and move efficiently for extended periods
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
- Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
- Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
- Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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