Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Team member training
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for combining great food, drinks, and interactive games to create memorable experiences for guests. Operating across various locations in the United States, Dave & Buster's has established itself as a vibrant hotspot where people come to enjoy high-quality food and beverages alongside exciting entertainment options. The company prides itself on delivering exceptional customer service in a lively atmosphere, catering to a diverse clientele looking for fun, food, and social engagement all under one roof. As an establishment that values teamwork and guest satisfaction, Dave & Buster's continually invests in creating a welcoming and inclusive environment for both its customers and employees. Employees at Dave & Buster's are often part of a dynamic team that works collaboratively to maintain smooth operations and uphold the brand's reputation for excellence. The workplace culture emphasizes energy, enthusiasm, and a passion for delivering top-tier service in a fast-paced setting.
The Cocktail Support Staff position at Dave & Buster's is pivotal in supporting bartenders and ensuring the efficient flow of operations within the bar area. This role is essential to maintaining the pace and quality of beverage service, helping bartenders focus on crafting excellent cocktails and engaging with guests directly. A Cocktail Support Staff member contributes to the overall guest experience by preparing drink garnishes, replenishing bar supplies, managing stock levels, and maintaining a clean, well-organized bar environment. This position requires someone who can work efficiently under pressure, anticipate the needs of the bartending team, and maintain a positive demeanor throughout busy service periods. Attention to detail, proactive communication with supervisors, and adherence to safety regulations are critical components of the job. Additionally, the Cocktail Support Staff helps with inventory management and ensures compliance with responsible alcohol service policies. In this role, individuals must be able to handle physical demands such as lifting items up to 30 pounds and standing for extended periods, all while delivering excellent customer service. The position involves flexible working hours, including evenings and weekends, suitable for those who thrive in lively, social environments and enjoy contributing to a fast-paced hospitality venue. Dave & Buster's offers an inclusive and supportive workplace where employees are valued as part of a cohesive team dedicated to providing fun and excitement for every guest. This opportunity not only demands technical and physical skills but also highlights the importance of teamwork, communication, and a guest-focused attitude in a vibrant entertainment setting. Join Dave & Buster's as a Cocktail Support Staff member and play an integral role in creating enjoyable guest experiences and supporting a top-tier bar operation.
The Cocktail Support Staff position at Dave & Buster's is pivotal in supporting bartenders and ensuring the efficient flow of operations within the bar area. This role is essential to maintaining the pace and quality of beverage service, helping bartenders focus on crafting excellent cocktails and engaging with guests directly. A Cocktail Support Staff member contributes to the overall guest experience by preparing drink garnishes, replenishing bar supplies, managing stock levels, and maintaining a clean, well-organized bar environment. This position requires someone who can work efficiently under pressure, anticipate the needs of the bartending team, and maintain a positive demeanor throughout busy service periods. Attention to detail, proactive communication with supervisors, and adherence to safety regulations are critical components of the job. Additionally, the Cocktail Support Staff helps with inventory management and ensures compliance with responsible alcohol service policies. In this role, individuals must be able to handle physical demands such as lifting items up to 30 pounds and standing for extended periods, all while delivering excellent customer service. The position involves flexible working hours, including evenings and weekends, suitable for those who thrive in lively, social environments and enjoy contributing to a fast-paced hospitality venue. Dave & Buster's offers an inclusive and supportive workplace where employees are valued as part of a cohesive team dedicated to providing fun and excitement for every guest. This opportunity not only demands technical and physical skills but also highlights the importance of teamwork, communication, and a guest-focused attitude in a vibrant entertainment setting. Join Dave & Buster's as a Cocktail Support Staff member and play an integral role in creating enjoyable guest experiences and supporting a top-tier bar operation.
Job Requirements
- Meet minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
- Be approachable and maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts including weekdays, evenings, and/or weekends as required
- Flourish in a lively, fast-paced setting with moderate to high background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- Previous experience in a bar support or hospitality role preferred
- Ability to work effectively in a fast-paced and busy environment
- Strong communication and interpersonal skills
- Ability to anticipate needs and multitask efficiently
- Knowledge of responsible alcohol service and safety regulations
- Ability to maintain cleanliness and organization in a work environment
- Ability to work flexible shifts including evenings, weekends, and holidays
- Physical stamina to stand for extended periods and lift up to 30 pounds
- Positive attitude and team-oriented mindset
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
- Alerts the bartender or manager to any guest issues or concerns observed at the bar
- Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
- Responsible for stocking and arranging all bar-related supplies, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
- Assists with periodic inventory checks of bar stock as needed
- Checks and replenishes all required bar supplies before, during, and after service
- Reports any shortages to the manager
- Maintains the cleanliness and orderliness of the entire bar area, including counters, shelves, refrigerators, and storage areas
- Provides assistance to other team members as required to ensure seamless overall operations
- Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
Job Criteria
Experience
No experience required
Job Location
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