Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Dave & Buster's is a leading entertainment and dining establishment, combining a vibrant restaurant experience with an extensive arcade game area and sports bar environment. Known for its lively atmosphere, exceptional hospitality, and commitment to creating memorable guest experiences, Dave & Buster's operates across multiple locations, providing a fun-filled environment for friends, families, and colleagues. The company prides itself on fostering a culture of teamwork, inclusivity, and continuous growth for its employees, making it an attractive employer in the hospitality and entertainment industry. Dave & Buster's maintains high standards in service quality and operational efficiency, ensuring guests enjoy not only excellent food and drinks but also superior customer interactions and entertainment options.
The role of Cocktail Support Staff at Dave & Buster's is a critical position within the bar team, responsible for supporting bartenders during busy service periods to ensure smooth beverage operations and guest satisfaction. This full-time or part-time position involves assisting with drink preparation, maintaining bar organization, and ensuring all bar supplies are replenished and ready for use. The Cocktail Support Staff acts as a key player in creating a seamless service flow by managing essential backend tasks that enable bartenders to focus on crafting drinks and delivering exceptional guest experiences. Duties include maintaining cleanliness, monitoring stock levels, collecting used glassware, preparing garnishes, and promptly addressing any issues that may arise during service.
This role is designed for individuals who thrive in fast-paced, high-energy environments, exhibit a positive and helpful attitude, and demonstrate strong communication skills with both teammates and guests. Working in close collaboration with bartenders and management, the Cocktail Support Staff helps enhance the overall bar experience by anticipating needs, reacting efficiently to situations, and maintaining order and cleanliness. This position requires a solid physical capacity to perform demanding tasks such as lifting, standing for extended periods, and moving quickly within the bar area. It also requires strict adherence to responsible alcohol service policies and safety regulations, contributing to a safe and enjoyable environment for all patrons.
Overall, this role offers an excellent opportunity for individuals looking to grow within the hospitality industry, develop valuable teamwork and service skills, and contribute to a dynamic entertainment setting. The hourly compensation aligns with industry standards and reflects the responsibilities and essential nature of the position. Dave & Buster's commitment to diversity and inclusion ensures a welcoming workplace where employees can thrive and progress in their careers.
The role of Cocktail Support Staff at Dave & Buster's is a critical position within the bar team, responsible for supporting bartenders during busy service periods to ensure smooth beverage operations and guest satisfaction. This full-time or part-time position involves assisting with drink preparation, maintaining bar organization, and ensuring all bar supplies are replenished and ready for use. The Cocktail Support Staff acts as a key player in creating a seamless service flow by managing essential backend tasks that enable bartenders to focus on crafting drinks and delivering exceptional guest experiences. Duties include maintaining cleanliness, monitoring stock levels, collecting used glassware, preparing garnishes, and promptly addressing any issues that may arise during service.
This role is designed for individuals who thrive in fast-paced, high-energy environments, exhibit a positive and helpful attitude, and demonstrate strong communication skills with both teammates and guests. Working in close collaboration with bartenders and management, the Cocktail Support Staff helps enhance the overall bar experience by anticipating needs, reacting efficiently to situations, and maintaining order and cleanliness. This position requires a solid physical capacity to perform demanding tasks such as lifting, standing for extended periods, and moving quickly within the bar area. It also requires strict adherence to responsible alcohol service policies and safety regulations, contributing to a safe and enjoyable environment for all patrons.
Overall, this role offers an excellent opportunity for individuals looking to grow within the hospitality industry, develop valuable teamwork and service skills, and contribute to a dynamic entertainment setting. The hourly compensation aligns with industry standards and reflects the responsibilities and essential nature of the position. Dave & Buster's commitment to diversity and inclusion ensures a welcoming workplace where employees can thrive and progress in their careers.
Job Requirements
- minimum legal age for serving or handling alcoholic beverages according to local regulations
- ability to lift and carry items up to 30 pounds
- availability to work various shifts including weekdays, evenings, and weekends
- ability to stand or walk for the entire duration of the shift
- capable of frequently reaching, bending, stooping, lifting, and wiping down surfaces
- ability to work in a lively, fast-paced environment with moderate to high background noise
- approachable with a courteous and friendly demeanor even during busy periods
Job Qualifications
- high school diploma or equivalent
- previous experience in a bar or hospitality environment preferred
- excellent communication and interpersonal skills
- ability to work effectively in a fast-paced team setting
- knowledge of responsible alcohol service and safety regulations
- strong organizational skills
- ability to maintain a positive attitude under pressure
Job Duties
- contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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