Cocktail Support Staff

San Juan, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and Development

Retirement Plan

team environment

Job Description

Dave & Buster's is a well-known American restaurant and entertainment company that combines dining and arcade-style gaming under one roof. Established in 1982, Dave & Buster's has grown into a popular destination for groups seeking a fun and engaging atmosphere where delicious food, creative cocktails, and a wide array of interactive games come together. The company is recognized for its lively environment, excellent customer service, and commitment to providing memorable experiences to guests of all ages. As a leader in the dining and entertainment industry, Dave & Buster's continuously strives to create innovative entertainment options while maintaining high standards for guest satisfaction and operational efficiency. Their bars are known for their extensive beverage offerings, making them a central aspect of the entertainment experience.

The Cocktail Support Staff position at Dave & Buster's plays an essential role within the bar team, ensuring smooth, efficient, and enjoyable beverage service for guests. This role is critical as it supports the bartenders by replenishing stock, preparing garnishes, maintaining cleanliness and organization, and assisting with various bar operations. The Cocktail Support Staff help bartenders focus on crafting exceptional cocktails and providing attentive service, thus directly contributing to enhancing the overall guest experience.

This position demands a proactive approach, particularly during busy service periods, where anticipation of the bartenders’ needs and timely action are vital to maintaining service flow. Cocktail Support Staff contribute significantly to the operation by monitoring stock levels, alerting supervisors to equipment issues, and delivering fast support for drink preparation tasks. In addition, they foster a welcoming atmosphere by being approachable and helpful to guests, ensuring the bar environment is clean, safe, and inviting.

Working at Dave & Buster's in this role means being part of a dynamic team in a fast-paced, energetic setting. The position requires excellent communication skills, physical stamina, and the ability to multitask effectively under pressure. It is ideal for individuals who thrive in lively environments and are dedicated to upholding high standards of service and teamwork.

Overall, the Cocktail Support Staff position is a vital component in delivering Dave & Buster's promise of a fun, friendly, and seamless entertainment and dining experience. This role not only supports beverage service excellence but also helps maintain a clean and organized bar, ensuring guests have a memorable visit from start to finish. If you enjoy working in a vibrant setting and take pride in supporting your team to achieve outstanding service results, this opportunity at Dave & Buster's could be the perfect fit.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts including weekdays evenings and/or weekends as required
Flourish in a lively fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

High school diploma or equivalent
Prior experience in a bar support or hospitality role preferred
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Basic knowledge of beverage preparation and bar operations
Team-oriented mindset with a positive attitude
Willingness to learn and follow company policies and safety regulations

Job Duties

Contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our guests
Keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
Supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Alerts the bartender or manager to any guest issues or concerns observed at the bar
Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
Responsible for stocking and arranging all bar-related supplies including liquor beer wine mixers glassware and garnishes in designated storage locations
Assists with periodic inventory checks of bar stock as needed
Checks and replenishes all required bar supplies before during and after service
Reports any shortages to the manager
Maintains the cleanliness and orderliness of the entire bar area including counters shelves refrigerators and storage areas
Provides assistance to other team members as required to ensure seamless overall operations
Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations