Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan
Job Description
Dave & Buster's is a premier entertainment and dining destination renowned for combining delicious food, exciting games, and a vibrant bar atmosphere, creating memorable experiences for guests of all ages. With locations across the United States and Canada, Dave & Buster's provides a fun and energetic environment that blends a restaurant, bar, and arcade into one dynamic setting. The brand is committed to delivering excellent customer service, high-quality food and beverages, and a lively experience for guests seeking entertainment and social interaction. As a leading entertainment venue, Dave & Buster's values teamwork, innovation, and attention to detail, making it a desirable place for employees who are passionate about hospitality and guest satisfaction.
The role of the Cocktail Support Staff at Dave & Buster's is a vital position within the bar team, focused on supporting bartenders and ensuring smooth and efficient bar operations. This position is essential to enhancing the overall guest experience by contributing to prompt and excellent drink service while allowing bartenders to focus on crafting exceptional beverages and engaging with guests. The Cocktail Support Staff is responsible for replenishing bar supplies, preparing garnishes, maintaining cleanliness, and assisting with inventory management. Working in a fast-paced, lively environment, this role requires excellent communication skills, a proactive approach to anticipating bartender needs, and a positive attitude towards guest interaction.
This position offers an exciting opportunity to be part of a team dedicated to delivering top-notch service in a fun and dynamic setting. The employment is typically part-time or full-time, with shifts that may include evenings, weekends, and holidays to accommodate peak periods of operation. Employees gain valuable experience in the hospitality industry, working with diverse team members and a wide range of customer interactions. Dave & Buster's is committed to providing ongoing training and development to help Cocktail Support Staff excel in their roles and advance within the company.
In addition to supporting bartenders during service, Cocktail Support Staff play a crucial role in maintaining a well-organized and stocked bar area. This includes monitoring inventory levels, reporting shortages or equipment issues to supervisors, and ensuring compliance with safety and responsible alcohol service regulations. The position demands physical stamina, as staff will frequently lift heavy items, move quickly, and remain on their feet for the entirety of their shifts. A friendly demeanor and ability to manage tasks efficiently under pressure are key to thriving in this role.
Being part of the Dave & Buster’s team means contributing to a culture that emphasizes respect, collaboration, and guest-centric service. The company promotes an inclusive workplace environment where diversity is celebrated and equal opportunity is provided to all employees. For individuals passionate about hospitality and eager to develop hands-on skills in a vibrant entertainment venue, the Cocktail Support Staff role offers both challenge and reward.
The role of the Cocktail Support Staff at Dave & Buster's is a vital position within the bar team, focused on supporting bartenders and ensuring smooth and efficient bar operations. This position is essential to enhancing the overall guest experience by contributing to prompt and excellent drink service while allowing bartenders to focus on crafting exceptional beverages and engaging with guests. The Cocktail Support Staff is responsible for replenishing bar supplies, preparing garnishes, maintaining cleanliness, and assisting with inventory management. Working in a fast-paced, lively environment, this role requires excellent communication skills, a proactive approach to anticipating bartender needs, and a positive attitude towards guest interaction.
This position offers an exciting opportunity to be part of a team dedicated to delivering top-notch service in a fun and dynamic setting. The employment is typically part-time or full-time, with shifts that may include evenings, weekends, and holidays to accommodate peak periods of operation. Employees gain valuable experience in the hospitality industry, working with diverse team members and a wide range of customer interactions. Dave & Buster's is committed to providing ongoing training and development to help Cocktail Support Staff excel in their roles and advance within the company.
In addition to supporting bartenders during service, Cocktail Support Staff play a crucial role in maintaining a well-organized and stocked bar area. This includes monitoring inventory levels, reporting shortages or equipment issues to supervisors, and ensuring compliance with safety and responsible alcohol service regulations. The position demands physical stamina, as staff will frequently lift heavy items, move quickly, and remain on their feet for the entirety of their shifts. A friendly demeanor and ability to manage tasks efficiently under pressure are key to thriving in this role.
Being part of the Dave & Buster’s team means contributing to a culture that emphasizes respect, collaboration, and guest-centric service. The company promotes an inclusive workplace environment where diversity is celebrated and equal opportunity is provided to all employees. For individuals passionate about hospitality and eager to develop hands-on skills in a vibrant entertainment venue, the Cocktail Support Staff role offers both challenge and reward.
Job Requirements
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations
- Ability to maintain a courteous and friendly attitude even during busy periods
- Ability to understand and effectively communicate instructions and information
- Experience working in a fast-paced hospitality environment is preferred but not required
- Strong team player with good interpersonal skills
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our guests
- Keeps the bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize guest wait times
- Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- Supports the bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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