Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedules
Professional Development
Job Description
Dave & Buster's is a renowned entertainment company that combines dining with a unique gaming experience, creating an energetic and fun atmosphere for guests of all ages. Established as a leader in the entertainment and restaurant industry, Dave & Buster's operates numerous locations across the United States, providing a dynamic environment where guests come to enjoy delicious food, expertly crafted drinks, and an extensive array of arcade games and interactive experiences. The company prides itself on delivering high-quality service and maintaining a lively ambiance that appeals to families, groups of friends, and corporate events alike. As a vibrant place that values teamwork, innovation, and guest satisfaction, Dave & Buster's is a sought-after employer for individuals passionate about hospitality and entertainment.
The role of Cocktail Support Staff at Dave & Buster's is essential within the bar operations, focusing on efficiency and guest satisfaction. This position supports bartenders by managing stock levels, preparing drink essentials, maintaining cleanliness, and ensuring the bar runs smoothly during service hours. As Cocktail Support Staff, you will contribute to the overall guest experience by enabling bartenders to focus on creating exceptional beverages and delivering outstanding service. This role requires an individual who thrives in a fast-paced, lively environment and is capable of multitasking with a positive attitude. You will be responsible for replenishing bar supplies, managing garnishes, assisting with guest inquiries, and performing periodic inventory checks to keep the bar well-stocked and organized. Your proactive efforts will help minimize wait times and enhance the fun and excitement that Dave & Buster's promises its guests.
The Cocktail Support Staff position is physical and demands the ability to stand for extended periods, lift items up to 30 pounds, and consistently move throughout the bar area. Flexibility in scheduling is necessary as shifts may include evenings, weekends, and holidays. This role also emphasizes teamwork and communication, working closely with bartenders, supervisors, and other team members to maintain a smooth workflow. Adherence to all safety regulations and company policies, especially concerning responsible alcohol service, is mandatory. By supporting a clean, organized, and energetic bar environment, the Cocktail Support Staff plays a vital role in creating memorable experiences for guests and upholding the high standards of Dave & Buster's. With opportunities for growth and a vibrant workplace culture, this position is ideal for individuals looking to develop their hospitality skills while being part of an exciting and dynamic team.
The role of Cocktail Support Staff at Dave & Buster's is essential within the bar operations, focusing on efficiency and guest satisfaction. This position supports bartenders by managing stock levels, preparing drink essentials, maintaining cleanliness, and ensuring the bar runs smoothly during service hours. As Cocktail Support Staff, you will contribute to the overall guest experience by enabling bartenders to focus on creating exceptional beverages and delivering outstanding service. This role requires an individual who thrives in a fast-paced, lively environment and is capable of multitasking with a positive attitude. You will be responsible for replenishing bar supplies, managing garnishes, assisting with guest inquiries, and performing periodic inventory checks to keep the bar well-stocked and organized. Your proactive efforts will help minimize wait times and enhance the fun and excitement that Dave & Buster's promises its guests.
The Cocktail Support Staff position is physical and demands the ability to stand for extended periods, lift items up to 30 pounds, and consistently move throughout the bar area. Flexibility in scheduling is necessary as shifts may include evenings, weekends, and holidays. This role also emphasizes teamwork and communication, working closely with bartenders, supervisors, and other team members to maintain a smooth workflow. Adherence to all safety regulations and company policies, especially concerning responsible alcohol service, is mandatory. By supporting a clean, organized, and energetic bar environment, the Cocktail Support Staff plays a vital role in creating memorable experiences for guests and upholding the high standards of Dave & Buster's. With opportunities for growth and a vibrant workplace culture, this position is ideal for individuals looking to develop their hospitality skills while being part of an exciting and dynamic team.
Job Requirements
- Be approachable and able to maintain a courteous and friendly attitude even during busy periods
- Be available to work various shifts, including weekdays, evenings, and/or weekends, as required
- Flourish in a lively, fast-paced setting with a moderate to high level of background noise
- Be able to understand and effectively communicate instructions and information
- Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods of time
- Be able to walk or stand for the entire duration of their work shift
- Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar
Job Qualifications
- Previous experience in a bar or hospitality environment preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, team-oriented setting
- Basic knowledge of responsible alcohol service and safety regulations
- Ability to multitask and prioritize duties efficiently
- High school diploma or equivalent
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment, enhancing the overall fun and excitement for our Guests
- Keeps the Bartender and immediate supervisor promptly informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials, preparing drink garnishes, and ensuring ice supplies are adequate, helping to minimize Guest wait times
- Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
- Aids with Guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive Guest interaction
- Supports the Bartender by quickly and efficiently retrieving necessary ingredients, glassware, and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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