Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement plan options
Training and development programs
Team social events
Job Description
Dave & Buster's is a vibrant entertainment complex that combines dining, gaming, and fun in one accessible location. Known for its lively atmosphere and extensive arcade games, sports viewing, and a full-service restaurant and bar, Dave & Buster's attracts guests looking for a unique combination of food, drinks, and entertainment. With locations across the United States and a commitment to customer satisfaction, Dave & Buster's is recognized for creating memorable guest experiences with energetic service and a friendly environment. The company prides itself on fostering a supportive workplace culture where team members can thrive and grow.
As an essential member of the Bar team, the Cocktail Support Staff role at Dave & Buster's is central to maintaining smooth and efficient operations within the bar area. This position is designed to provide crucial assistance to Bartenders by managing bar essentials, replenishing supplies, and ensuring the bar station is organized and ready to meet guests' demands during peak and off-peak hours. The Cocktail Support Staff supports bartenders by preparing garnishes, managing ice supplies, and promptly communicating any stock shortages or equipment issues. By handling these behind-the-scenes tasks, this role allows Bartenders to focus on delivering exceptional beverage service and crafting unforgettable experiences for guests.
In addition to contributing significantly to drink service quality, the Cocktail Support Staff helps maintain a clean and inviting bar environment by clearing used glassware and tidying the bar area. This person also supports guest interactions by relaying inquiries to bartenders and maintaining a courteous and positive demeanor throughout shifts. Working in a lively, fast-paced setting, candidates must be adaptable and proactive, able to anticipate needs and provide timely support during the busiest times. Responsibilities also include assisting with inventory management, stocking, and periodic stock checks to ensure continuous operation without interruption.
This role requires a consistent level of physical activity, including lifting up to 30 pounds, standing for long periods, and moving efficiently in a bustling workspace. It involves shift work, including evenings, weekends, and weekdays, and requires the ability to work well under pressure while maintaining a friendly attitude. Compliance with responsible alcohol service regulations and company policies is mandatory. This full-time or part-time position offers the opportunity to be part of a dynamic team within an exciting and growing entertainment company that prioritizes team collaboration, guest satisfaction, and professional development. Salary details vary depending on location and experience but align with industry standards for hospitality support roles.
As an essential member of the Bar team, the Cocktail Support Staff role at Dave & Buster's is central to maintaining smooth and efficient operations within the bar area. This position is designed to provide crucial assistance to Bartenders by managing bar essentials, replenishing supplies, and ensuring the bar station is organized and ready to meet guests' demands during peak and off-peak hours. The Cocktail Support Staff supports bartenders by preparing garnishes, managing ice supplies, and promptly communicating any stock shortages or equipment issues. By handling these behind-the-scenes tasks, this role allows Bartenders to focus on delivering exceptional beverage service and crafting unforgettable experiences for guests.
In addition to contributing significantly to drink service quality, the Cocktail Support Staff helps maintain a clean and inviting bar environment by clearing used glassware and tidying the bar area. This person also supports guest interactions by relaying inquiries to bartenders and maintaining a courteous and positive demeanor throughout shifts. Working in a lively, fast-paced setting, candidates must be adaptable and proactive, able to anticipate needs and provide timely support during the busiest times. Responsibilities also include assisting with inventory management, stocking, and periodic stock checks to ensure continuous operation without interruption.
This role requires a consistent level of physical activity, including lifting up to 30 pounds, standing for long periods, and moving efficiently in a bustling workspace. It involves shift work, including evenings, weekends, and weekdays, and requires the ability to work well under pressure while maintaining a friendly attitude. Compliance with responsible alcohol service regulations and company policies is mandatory. This full-time or part-time position offers the opportunity to be part of a dynamic team within an exciting and growing entertainment company that prioritizes team collaboration, guest satisfaction, and professional development. Salary details vary depending on location and experience but align with industry standards for hospitality support roles.
Job Requirements
- Be approachable and maintain a courteous and friendly attitude during busy periods
- Be available to work various shifts including weekdays evenings and weekends as required
- Flourish in a lively fast-paced setting with moderate to high background noise
- Understand and effectively communicate instructions and information
- Be able to lift and carry items weighing up to 30 pounds
- Move efficiently within the bar area and remain standing for extended periods
- Be able to walk or stand for the entire work shift
- Frequently reach bend stoop lift and wipe down surfaces to maintain cleanliness and stock
Job Qualifications
- High school diploma or equivalent
- Previous experience in a bar support or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-noise environment
- Team player with a positive attitude
- Knowledge of responsible alcohol service practices
- Ability to stand for prolonged periods and perform physical tasks required
Job Duties
- Contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our guests
- Keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
- Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
- Maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
- Aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
- Supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
- Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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