Cocktail Support Staff

Farmers Branch, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Career development opportunities

Job Description

Dave & Buster's is a premier entertainment and dining venue renowned for its vibrant atmosphere, fun-filled games, and delicious food and beverage offerings. As a leading restaurant and entertainment destination, Dave & Buster's combines the excitement of arcade games with a high-quality dining experience to deliver memorable moments for guests of all ages. Established with a mission to provide top-tier customer service and an engaging environment, Dave & Buster's has built a reputation for excellence in hospitality and entertainment. With numerous locations across the United States and a commitment to innovation and guest satisfaction, the company offers dynamic career opportunities within a supportive and high-energy workplace. Dave & Buster's values teamwork, inclusivity, and dedication to creating fun experiences that bring people together. The company prides itself on maintaining a diverse and inclusive workplace, offering various roles that cater to different interests and skill sets, particularly in food and beverage services, guest relations, and entertainment logistics.

The role of Cocktail Support Staff at Dave & Buster's is essential to the seamless operation of the bar area. This position plays a crucial supporting role to the Bartenders by ensuring that all bar operations run smoothly and efficiently. The Cocktail Support Staff helps maintain the flow of drink service, assist in restocking supplies, and keep the bar environment clean and well-organized. This role demands a proactive and positive individual who can anticipate the needs of the bar team, especially during peak service times. Responsibilities include replenishing bar essentials such as garnishes, glassware, and ice, communicating stock levels and equipment issues to supervisors, and supporting bartenders in delivering a high-quality experience to guests. The Cocktail Support Staff is also responsible for maintaining compliance with all company policies related to alcohol service and safety. The position requires excellent communication skills, the ability to work in a fast-paced environment, and physical stamina to handle moving and lifting. Candidates must meet the minimum legal age requirements for handling alcoholic beverages and be prepared to work various shifts, including evenings and weekends. This role offers an excellent opportunity for individuals interested in gaining experience in bar operations within a vibrant entertainment setting that values teamwork and guest satisfaction.

Job Requirements

Be approachable and able to maintain a courteous and friendly attitude even during busy periods
Be available to work various shifts including weekdays evenings and or weekends as required
Flourish in a lively fast-paced setting with a moderate to high level of background noise
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases ice containers and bus tubs weighing up to 30 pounds
Move efficiently within the bar area and remain standing for extended periods of time
Be able to walk or stand for the entire duration of their work shift
Frequently reach bend stoop lift and wipe down surfaces to maintain a clean and well-stocked bar

Job Qualifications

High school diploma or equivalent
Prior experience in a bar support or hospitality role preferred
Ability to work effectively in a fast-paced environment
Strong communication skills
Team player with a positive attitude
Knowledge of responsible alcohol service and safety regulations
Capability to handle physical demands of the role

Job Duties

Contributes significantly to providing excellent drink service that complements food and entertainment enhancing overall fun and excitement for guests
Keeps the Bartender and immediate supervisor promptly informed of low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
Provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
Maintains a positive and helpful demeanor while supporting the Bartenders and proactively anticipating their needs during peak service periods
Aids with guest inquiries by communicating information to the Bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
Supports the Bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
Ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
Alerts the Bartender or Manager to any guest issues or concerns observed at the bar
Complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
Responsible for stocking and arranging all bar-related supplies including liquor beer wine mixers glassware and garnishes in designated storage locations
Assists with periodic inventory checks of bar stock as needed
Checks and replenishes all required bar supplies before during and after service
Reports any shortages to the Manager
Maintains the cleanliness and orderliness of the entire bar area including counters shelves refrigerators and storage areas
Provides assistance to other team members as required to ensure seamless overall operations
Fosters positive working relationships with all Dave & Buster's team members to cultivate a supportive and productive atmosphere
Must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations