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Cocktail Support Staff

Job Overview

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Employment Type

Full-time
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Benefits

Competitive Hourly Wages
Employee Discounts
Opportunities for advancement
Team-oriented work environment
Health and dental insurance options
Paid Time Off
401(k) retirement plan

Job Description

Dave & Buster's is a premier entertainment destination known for its unique combination of dining, arcade games, and live entertainment designed to deliver fun and excitement for guests of all ages. With locations across the United States and beyond, Dave & Buster's caters to individuals, groups, and families seeking a vibrant atmosphere where they can enjoy great food, handcrafted cocktails, thrilling games, and engaging events. The establishment prides itself on providing an exceptional guest experience through its lively environment, top-notch customer service, and a diverse menu that includes a wide range of beverages and culinary options. As a recognized leader... Show More

Job Requirements

  • must be of legal drinking age according to local laws
  • able to lift and carry items weighing up to 30 pounds
  • able to stand or walk for extended periods during shifts
  • availability to work various shifts including evenings weekends and holidays
  • ability to communicate clearly and effectively
  • physically able to perform repetitive motions such as reaching bending stooping and wiping surfaces
  • able to maintain a courteous and friendly demeanor during busy and sometimes noisy conditions

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a bar or hospitality environment preferred
  • strong communication and interpersonal skills
  • ability to work effectively in a fast-paced team setting
  • knowledge of responsible alcohol service and safety regulations
  • ability to multitask and prioritize duties efficiently
  • positive attitude and strong customer service orientation

Job Duties

  • contributes significantly to providing excellent drink service that complements our food and entertainment enhancing the overall fun and excitement for our guests
  • keeps the bartender and immediate supervisor promptly informed of any low stock levels spills or equipment malfunctions taking immediate action or suggesting resolutions
  • provides timely support by efficiently replenishing bar essentials preparing drink garnishes and ensuring ice supplies are adequate helping to minimize guest wait times
  • maintains a positive and helpful demeanor while supporting the bartenders and proactively anticipating their needs during peak service periods
  • aids with guest inquiries by communicating information to the bartender and ensuring the bar environment is clean and well-organized for a positive guest interaction
  • supports the bartender by quickly and efficiently retrieving necessary ingredients glassware and other required items
  • ensures that used glassware is promptly collected and the bar area remains neat and organized throughout service
  • alerts the bartender or manager to any guest issues or concerns observed at the bar
  • complies with all company rules and guidelines regarding responsible alcohol service and safety regulations
  • responsible for stocking and arranging all bar-related supplies including liquor beer wine mixers glassware and garnishes in designated storage locations
  • assists with periodic inventory checks of bar stock as needed
  • checks and replenishes all required bar supplies before during and after service
  • reports any shortages to the manager
  • maintains the cleanliness and orderliness of the entire bar area including counters shelves refrigerators and storage areas
  • provides assistance to other team members as required to ensure seamless overall operations
  • fosters positive working relationships with all dave and buster's team members to cultivate a supportive and productive atmosphere
  • must meet the minimum legal age requirements for serving or handling alcoholic beverages according to local regulations

Job Location

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