Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
team environment
Job Description
Retro Surf is a vibrant and dynamic entertainment venue that captures the essence of the endless summer with an irresistible retro vibe. Known for its energetic atmosphere, Retro Surf offers a unique combination of the coolest retro dance music, beach-themed cocktails, and a lively social environment that attracts guests looking for an unforgettable party experience. Located in a prime spot that emulates the feel of the North Shore, Retro Surf stands out as a hotspot for both locals and visitors eager to unwind with craft beverages and great music. Whether you are drawn by the frosty rum runners, classic piña coladas, or the signature Shark Bar beach pail punch, guests can expect a diverse range of cocktail options, high-energy dance floors, and an overall fun-filled ambiance that perfectly complements the retro beach theme.
This establishment thrives on providing exceptional entertainment and outstanding service in a fast-paced, highly engaging environment that values both creativity and professionalism. Retro Surf is known not only for its drink offerings but also for its commitment to shaping a fun and memorable guest experience that encourages socializing, relaxation, and vibrant nightlife. Employment at Retro Surf is geared towards individuals who share a passion for hospitality, mixology, and creating a welcoming environment that guests love to return to.
The Cocktail Position at Retro Surf invites outgoing and energetic individuals with a flair for service excellence to join their team. This role is designed for professionals who enjoy engaging directly with guests and are adept at multitasking within a bustling venue. As a Cocktail server, you will be an essential part of the guest experience, responsible for greeting patrons, taking beverage and food orders, and serving expertly crafted cocktails while maintaining the relaxed yet upbeat spirit of the venue. Active communication and team coordination with bartenders, waitstaff, and the kitchen team are vital to ensuring smooth operations and guest satisfaction throughout each shift.
In this position, you will be expected to showcase your knowledge of various liquors, beers, wines, and non-alcoholic beverages as well as the proper glassware and garnishment techniques that elevate the guest experience. Your professional demeanor, coupled with a fun and approachable attitude, will help create an inviting environment that encourages repeat patronage. The Cocktail role also involves ensuring compliance with all legal age and alcohol service guidelines, monitoring guest behavior responsibly, and managing sales transactions accurately.
Working at Retro Surf means being part of a team that values exceptional service delivery, effective communication, and a shared passion for the entertainment industry. The work environment is energetic and fast-paced, perfect for those who thrive on interaction and enjoy being in the center of the action. Retro Surf supports ongoing training and development opportunities to help employees grow their skills within the hospitality field. The role is suitable for those who can adapt to varying shifts, including nights, weekends, and holidays, contributing to the venue’s vibrant party atmosphere.
This establishment thrives on providing exceptional entertainment and outstanding service in a fast-paced, highly engaging environment that values both creativity and professionalism. Retro Surf is known not only for its drink offerings but also for its commitment to shaping a fun and memorable guest experience that encourages socializing, relaxation, and vibrant nightlife. Employment at Retro Surf is geared towards individuals who share a passion for hospitality, mixology, and creating a welcoming environment that guests love to return to.
The Cocktail Position at Retro Surf invites outgoing and energetic individuals with a flair for service excellence to join their team. This role is designed for professionals who enjoy engaging directly with guests and are adept at multitasking within a bustling venue. As a Cocktail server, you will be an essential part of the guest experience, responsible for greeting patrons, taking beverage and food orders, and serving expertly crafted cocktails while maintaining the relaxed yet upbeat spirit of the venue. Active communication and team coordination with bartenders, waitstaff, and the kitchen team are vital to ensuring smooth operations and guest satisfaction throughout each shift.
In this position, you will be expected to showcase your knowledge of various liquors, beers, wines, and non-alcoholic beverages as well as the proper glassware and garnishment techniques that elevate the guest experience. Your professional demeanor, coupled with a fun and approachable attitude, will help create an inviting environment that encourages repeat patronage. The Cocktail role also involves ensuring compliance with all legal age and alcohol service guidelines, monitoring guest behavior responsibly, and managing sales transactions accurately.
Working at Retro Surf means being part of a team that values exceptional service delivery, effective communication, and a shared passion for the entertainment industry. The work environment is energetic and fast-paced, perfect for those who thrive on interaction and enjoy being in the center of the action. Retro Surf supports ongoing training and development opportunities to help employees grow their skills within the hospitality field. The role is suitable for those who can adapt to varying shifts, including nights, weekends, and holidays, contributing to the venue’s vibrant party atmosphere.
Job Requirements
- Handling carrying or lifting items weighing up to 50 pounds including bar ware carts boxes bottles
- Ability to efficiently and safely stand and move about the entire facility during each shift
- Bending stooping kneeling lifting
- Must be able to show energetic outgoing fun personality while maintaining professionalism
- Must be able to communicate effectively and clearly with co-workers and guests
- Must be able to work nights weekends and/or holidays
- Must meet legal age requirements for alcohol service
- Must have alcohol awareness certification or food service permit as required by law
Job Qualifications
- At least 1 year of serving experience in a fast paced food and beverage venue preferably a nightclub
- Knowledge of liquor brands, beer, wine, champagne, and non-alcoholic beverages including designated glassware, preparation methods and garnishments
- Must meet state legal age requirements
- Must speak fluent English
- Other languages preferred
- Must be courteous, pleasant, and good natured
- Strong communication skills for interacting with guests, bartenders, wait staff, cooks, and supervisors
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- Reading and writing abilities for taking orders and completing paperwork
- Basic math skills for handling cash and credit
- Availability to work nights, weekends, and/or holidays
Job Duties
- Greet all guests and take beverage and food orders in a prompt and professional manner
- Serve cocktails and menu items to bar guests
- Up-sell when taking orders
- Show energetic, outgoing, and fun personality while maintaining professionalism
- Provide outstanding and professional service with a smile to ensure guest satisfaction
- Communicate effectively with co-workers and kitchen staff verbally and through point of sales system
- Communicate with guests clearly, patiently, and with good humor
- Be well-versed in all concept products and menu items to guide guest experience and promote sales
- Consistently check guests’ identification to verify legal drinking age
- Monitor guest behavior and alcohol consumption, notifying management about incidents
- Complete all assigned side work accurately
- Accurately handle sales and payments
- Alert management of service or safety issues
- Make appropriate service recovery gestures to ensure guest satisfaction
- Promote teamwork and quality service through coordination with other departments
- Coordinate with bartenders and kitchen for ordering and receiving food and beverages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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