Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexibility
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a leading company in the hospitality industry recognized for its commitment to delivering exceptional dining experiences. Established on the foundation of passionate team members dedicated to hospitality, XRG has built a reputation for combining high standards with a culture that encourages growth, teamwork, and excellence. The company operates multiple full-service restaurant locations that focus on serving not just meals but unforgettable experiences for their guests, fostering a warm and vibrant atmosphere where staff and customers alike feel valued and appreciated. XRG emphasizes a supportive work environment where career advancement is nurtured, ensuring employees have opportunities to grow professionally within the company. The restaurant group takes pride in promoting from within its team and maintaining a unique culture identified by its core values, making it an ideal workplace for those passionate about hospitality and customer service.
The role of Cocktail Server at XRG is a crucial position within the restaurant team, offering an excellent opportunity to engage directly with guests and contribute to memorable dining experiences. This position involves welcoming guests, accurately taking food and beverage orders, and ensuring timely delivery that meets and exceeds guest expectations. The Cocktail Server serves as a representative of the XRG brand, providing guests with pertinent information about menu items, including pricing and allergen details, while fostering positive relationships to encourage repeat business. Working in a fast-paced, high-volume environment, the Cocktail Server must demonstrate excellent communication skills, a thorough understanding of POS systems, and knowledge of beer, spirits, and responsible alcohol service. The position requires physical stamina to handle the demands of the role, such as extended periods of standing and walking, lifting, and moving furniture as directed.
Employees in this role can expect competitive pay starting at $17.13 per hour plus tips, combined with a range of benefits designed to support their financial and personal well-being. XRG values flexibility, offering work schedules that can accommodate varying lifestyle needs, and provides team member dining discounts that extend to guests. The company’s dedication to its employees is seen through its comprehensive health insurance offerings for full-time team members, financial benefits such as credit union services, and an employee referral program that encourages team growth. In addition, XRG offers perks like discounted rates on entertainment and travel, paid sick leave in eligible states, and a workplace culture recognized for excellence, being certified as a Top Workplace for five consecutive years. The Cocktail Server position at XRG is ideal for individuals who are customer-focused, enthusiastic about hospitality, and motivated to grow their careers within a supportive environment that values diversity, inclusion, and a commitment to outstanding service.
The role of Cocktail Server at XRG is a crucial position within the restaurant team, offering an excellent opportunity to engage directly with guests and contribute to memorable dining experiences. This position involves welcoming guests, accurately taking food and beverage orders, and ensuring timely delivery that meets and exceeds guest expectations. The Cocktail Server serves as a representative of the XRG brand, providing guests with pertinent information about menu items, including pricing and allergen details, while fostering positive relationships to encourage repeat business. Working in a fast-paced, high-volume environment, the Cocktail Server must demonstrate excellent communication skills, a thorough understanding of POS systems, and knowledge of beer, spirits, and responsible alcohol service. The position requires physical stamina to handle the demands of the role, such as extended periods of standing and walking, lifting, and moving furniture as directed.
Employees in this role can expect competitive pay starting at $17.13 per hour plus tips, combined with a range of benefits designed to support their financial and personal well-being. XRG values flexibility, offering work schedules that can accommodate varying lifestyle needs, and provides team member dining discounts that extend to guests. The company’s dedication to its employees is seen through its comprehensive health insurance offerings for full-time team members, financial benefits such as credit union services, and an employee referral program that encourages team growth. In addition, XRG offers perks like discounted rates on entertainment and travel, paid sick leave in eligible states, and a workplace culture recognized for excellence, being certified as a Top Workplace for five consecutive years. The Cocktail Server position at XRG is ideal for individuals who are customer-focused, enthusiastic about hospitality, and motivated to grow their careers within a supportive environment that values diversity, inclusion, and a commitment to outstanding service.
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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