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Job Overview
Compensation
Hourly
Range $9.75 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Paid Time Off
hotel stay discounts
comprehensive training
growth opportunities
Health Insurance
employee recognition programs
Job Description
Omni Nashville Hotel is a luxury hotel renowned for its authentic representation of Nashville's dynamic music scene and cultural heritage. Situated across from the Music City Center and closely integrated with the Country Music Hall of Fame and Museum, this distinctive hotel offers guests an unmatched experience steeped in local flavor and artistic inspiration. The hotel’s architecture strikingly reflects the city’s unique identity, featuring natural materials such as regional limestone and exposed steel. Its prime location on Fifth Avenue makes it a bustling hub that combines hospitality with entertainment, retail, and dining options. Omni Nashville Hotel prides itself on not... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality recommended
- Must be at least 18 years old
- Must have valid TABC permit or be able to obtain upon hire
- Ability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand and be active for long periods
- Must maintain a professional appearance
- Ability to follow detailed instructions and hotel policies
Job Qualifications
- Previous serving experience preferred
- Must be able to work a flexible schedule including weekends and holidays
- Strong communication skills required
- Familiarity with service bar and bar atmosphere
- Must have an unexpired TABC permit or ability to obtain one upon hire
- Comfortable working in a fast paced luxury hotel lobby bar environment
- Maintain a professional business appearance, attitude, and performance
Job Duties
- Properly set-up and maintain a clean efficient service area of the bar throughout the shift
- Perform guest services by using the Moments of Service guidelines
- Ring orders into Micros system and deliver orders to the table
- Deliver food orders from kitchen to bar area and return dishes to kitchen
- Continually check back with guests
- Keep all supplies stocked
- Clean, clear and reset service areas
- Protect the hotel from liability related to overserving guests
- Complete all duties assigned by manager
- Assist bartender when needed
- Ensure tables are set up properly
- Aid guests in locating other hotel areas
- Attend all designated staff meetings and training sessions
- Be familiar with food and drink menus
- Adhere to cash handling standards
- Follow all company policies and procedures including professional appearance and confidentiality
- Follow all safety and security policies and report accidents or unsafe conditions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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