Cocktail Server - The Houndsmen Orlando

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $9.00 - $16.00

Benefits

Competitive wages

potential tips

alcohol awareness training

Food handling certification

Comprehensive training programs

Team-oriented work environment

opportunities for career growth

Job Description

Live! Hospitality is a premier hospitality company known for providing an exceptional dining and entertainment experience within upscale venues. Specializing in food and beverage service, Live! Hospitality operates several renowned establishments where guests can enjoy curated menus and vibrant atmospheres. The company is committed to delivering top-tier service, maintaining a professional environment, and fostering a team-oriented culture. With a focus on hospitality excellence and customer satisfaction, Live! Hospitality continuously trains its staff to uphold high standards and ensure remarkable guest experiences.

The role of a Cocktail Server at Live! Hospitality is pivotal to the overall guest experience. This posit... Show More

Job Requirements

At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
meet state legal age requirements
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
able to work nights, weekends, and/or holidays
able to handle, carry or lift items weighing up to 50 pounds
efficient and safe standing and moving about the entire facility during each shift
ability to bend, stoop, kneel, and lift
strong communication skills
courteous, pleasant, and hospitable attitude

Job Qualifications

At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
meets state legal age requirements
strong communication skills
courteous, pleasant, and hospitable
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
able to take, record and enter all guest orders, using correct table and position numbers
able to calculate split check payments and calculate tips based on tip policy and procedure
able to work nights, weekends, and/or holidays

Job Duties

Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
anticipate and accommodate all needs of the guests
provide professional and exceptional service
present menus, answer questions and make suggestions for all beverage and food items
inform guests of all food and beverage specials, with prices
solicit allergy or dietary restrictions from each guest
accurately enter all orders into the POS system
ensure the delivery of all food and beverage to the guests
maintain general cleanliness of assigned stations and entire venue
follow supervisor's instructions, communicate with and support co-workers, be a team player
possess in-depth knowledge of all food and beverage menus
serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
follow all company procedures when providing bottle service
follow proper cash/payment card procedures
comply with Department of Health and company sanitation standards
accurately complete all end-of-shift financial procedures
communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
properly set-up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management including ensuring all lounge furniture is clean and free of debris, setting tables with proper settings, stocking side-stations with prescribed supplies, performing opening and closing side-work as instructed
report all breakage, damage of equipment or furniture immediately to management
attend and participate in daily pre-shift meetings and any training sessions or departmental meetings
learn by listening, observing team members, and sharing knowledge while leading by example
portray a positive and professional attitude
demonstrate knowledge of Live! Hospitality, its partners and the entirety of the estate
work as part of a team and provide help and support to all team members

Job Location

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