Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being programs including credit union benefits
Partner perks such as discounted rates on theme parks, travel, apparel, and sports tickets
sick time in eligible states
Health insurance for full-time team members
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company known for delivering extraordinary dining experiences across a variety of restaurant concepts. With a strong emphasis on quality, passion, and innovation, XRG has established itself as a trusted name in the restaurant industry. The organization prides itself on creating a unique culture that values team members, promotes career growth, and fosters an environment where hospitality is more than just a job—it’s a passion. Awarded as a Certified Top Workplace for five consecutive years, XRG continues to attract individuals who are dedicated to providing exceptional service and memorable guest experiences.Show More
At XRG, the commitment to excellence is reflected not only in food and beverage offerings but also in the vibrant workplace culture. The company offers competitive pay starting at $16.50 per hour plus tips, flexible working hours to encourage work-life balance, and various opportunities for career advancement within the organization. In addition, team members can benefit from exclusive perks such as dining discounts, an employee referral program, financial well-being programs including credit union benefits, and partner discounts on travel, theme parks, and sports events. Health and sick time benefits are also provided, underscoring XRG’s focus on employee well-being.
The role of a Cocktail Server at XRG is central to upholding the brand’s reputation for delivering top-tier hospitality experiences. This position involves welcoming guests, taking accurate food and beverage orders via the POS system, communicating menu details, and ensuring timely delivery of items that meet guest expectations. Beyond service duties, Cocktail Servers play a vital role in creating repeat business by developing rapport with regular guests and handling customer complaints with professionalism and a positive attitude.
Working at one of XRG’s full-service restaurants means being part of a fast-paced, dynamic environment where safety, sanitation, and compliance with state and federal regulations, including liquor laws, are prioritized. Servers are expected to perform various physical tasks including moving furniture, cleaning spills, and managing monetary transactions accurately. The position requires effective communication skills in English, familiarity with beer and spirits, and a thorough understanding of proper lifting techniques and safe alcohol service.
XRG sets high standards for its employees but also provides an enjoyable and supportive setting to thrive professionally. The company empowers Cocktail Servers to not only perform well in their current role but also to grow within the organization by embracing the core values of teamwork, respect, and dedication. Working at XRG is more than a job—it’s an opportunity to join a family-like community where your passion for hospitality can flourish alongside limitless career opportunities.Show Less
The role of a Cocktail Server at XRG is central to upholding the brand’s reputation for delivering top-tier hospitality experiences. This position involves welcoming guests, taking accurate food and beverage orders via the POS system, communicating menu details, and ensuring timely delivery of items that meet guest expectations. Beyond service duties, Cocktail Servers play a vital role in creating repeat business by developing rapport with regular guests and handling customer complaints with professionalism and a positive attitude.
Working at one of XRG’s full-service restaurants means being part of a fast-paced, dynamic environment where safety, sanitation, and compliance with state and federal regulations, including liquor laws, are prioritized. Servers are expected to perform various physical tasks including moving furniture, cleaning spills, and managing monetary transactions accurately. The position requires effective communication skills in English, familiarity with beer and spirits, and a thorough understanding of proper lifting techniques and safe alcohol service.
XRG sets high standards for its employees but also provides an enjoyable and supportive setting to thrive professionally. The company empowers Cocktail Servers to not only perform well in their current role but also to grow within the organization by embracing the core values of teamwork, respect, and dedication. Working at XRG is more than a job—it’s an opportunity to join a family-like community where your passion for hospitality can flourish alongside limitless career opportunities.Show Less
Job Requirements
- High school diploma or equivalent
- Minimum of two years related experience
- Must be 21 years of age or older
- Valid driver’s license
- Proof of eligibility to work in the United States
- Ability to possess all state required work cards
- Experience with POS systems
- Familiarity with beer and spirits
- Knowledge of proper lifting techniques
- Strong guest relations skills
- Understanding of sanitation and safety standards
- Knowledge of safe alcohol service practices
- Experience in full service restaurant operations
- Excellent verbal and written communication skills in English
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver’s license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures
- Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assists and/or completes additional tasks as assigned
Job Location
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