Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.78
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a distinguished hospitality company renowned for its commitment to delivering extraordinary dining experiences. With a strong foundation built on passion, dedication, and a relentless pursuit of excellence, XRG has established itself as a leader in the restaurant industry. The group emphasizes not just serving meals, but creating unforgettable moments for guests through exceptional service and high-quality food and beverages. XRG stands out for its unique culture, competitive pay, flexibility, and a supportive work environment that prioritizes career growth and employee well-being. Recognized as a certified Top Workplace for five consecutive years, XRG fosters a family-like atmosphere known as the #XRGFam, where every team member is valued and encouraged to thrive.
The Cocktail Server role at XRG is a pivotal position that combines excellent customer service skills with a strong knowledge of food and beverage operations. This full-time role offers a competitive pay rate starting at $16.78 per hour plus tips, providing attractive compensation that rewards dedication and expertise. The Cocktail Server is responsible for welcoming guests warmly, accurately taking and entering food and beverage orders in the POS system, and ensuring that all orders are delivered promptly and meet guest satisfaction. This role requires close attention to detail, including familiarity with menu items, pricing, and allergen information, as well as the ability to manage several simultaneous tasks in a fast-paced, high-volume, full-service restaurant setting.
In addition to direct guest service, the Cocktail Server is expected to uphold all safety and sanitation standards, comply with state and federal liquor laws, and assist with stock replenishment and setup duties such as moving furniture and equipment as directed. Logical problem-solving and strong communication skills are essential, especially when addressing guest concerns or complaints, always maintaining a positive attitude and escalating issues to management when necessary. Furthermore, the role involves financial responsibilities such as preparing guest checks, processing payments via cash or credit cards, and ensuring accurate accounting and closing procedures.
Working conditions for this role are dynamic and can be both indoors and outdoors, with exposure to varying temperature levels, noise, crowds, and fast-paced environments. The ability to work varied shifts, including nights, weekends, and holidays, is necessary. Physical demands include standing and walking for long periods, lifting up to 50 pounds, and performing repetitive movements, emphasizing the importance of proper lifting techniques and overall physical stamina.
Xperience Restaurant Group values its team members highly and offers a broad range of benefits including employee referral programs, financial well-being resources like credit union benefits, extensive partner perks on travel and entertainment, health insurance for full-time employees, team member dining discounts, and flexible scheduling to support work-life balance. Joining XRG means becoming part of a team that not only aspires for excellence in hospitality but also commits to the growth and satisfaction of every employee, making it an excellent career choice for individuals passionate about the restaurant industry.
Job Requirements
- High school diploma preferred
- Minimum of two (2) years related experience
- Proof of eligibility to work in the United States
- Valid driver’s license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Ability to communicate effectively in English verbally and in writing
- Ability to stand and walk for long periods
- Ability to lift up to 50 lbs
Job Location
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