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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.15
Work Schedule
Flexible
Weekend Shifts
Benefits
wellness incentive programs
company discounts on hotel, food and beverage, retail, and entertainment
Partner discounts on travel, electronics, and online shopping
free meals in employee dining room
Free parking
health and income protection benefits
Professional and personal development opportunities
Job Description
MGM Resorts International is a global leader in the hospitality and entertainment industry, renowned for its commitment to delivering world-class experiences at its iconic properties. Based in Las Vegas, Nevada, MGM Resorts offers a diverse array of hotels, casinos, dining venues, entertainment shows, and luxury amenities. The company prides itself on fostering an inclusive and dynamic work environment that celebrates innovation, hospitality, and guest satisfaction. As a prominent player in the entertainment and resort sector, MGM Resorts continually invests in its people and community, creating unique opportunities for both employees and guests alike. Joining MGM Resorts means being part of... Show More
Job Requirements
- Minimum age of 21 years
- willing to work varied shifts, including weekends and holidays
- ability to stand and walk for extended periods
- ability to carry trays and serve beverages safely
- excellent memory and attention to detail
- team player with a positive attitude
- eligibility to work in the United States
- adherence to MGM Resorts policies and procedures
- compliance with all safety and health standards
Job Qualifications
- High School Diploma or GED preferred
- 6+ months of prior relevant experience as a cocktail and/or food server in a similar environment preferred
- knowledge of POS systems
- strong communication and interpersonal skills
- ability to work varied shifts including weekends and holidays
- ability to maintain high standards of cleanliness and compliance with health regulations
- customer service orientation
- basic knowledge of beverage preparation techniques
Job Duties
- Take guest beverage orders and serve all items efficiently and accurately
- place drink orders, garnish beverages, and serve cocktails, beer, wine, nonalcoholic selections, specialty coffees, and Smartender beverages with appropriate garnishes
- maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic offerings, and hotel services, features, local attractions, and activities
- respond to guest inquiries with accuracy and resolve guest complaints within scope of authority or escalate when necessary
- notify leadership and security of unusual events, guest incidents, missing items, or potential safety concerns
- open bottles and pour beverages directly from the bottle, including beer, wine, champagne, juices
- prepare beverages using Tabasco, Grenadine, Lime Juice, Sweet and Sour Mix, Bitters, Worcestershire, Salt and Pepper, Celery Salt, and similar ingredients
- pour Red Bull and Ginger Beer accurately and consistently
- operate Smartender machines to prepare alcoholic and nonalcoholic beverages
- float alcohol on beverages dispensed from the Smartender system when required
- use coffee and espresso machines to create quality drinks including espresso beverages and specialty coffees
- operate the POS system to enter orders, process payments, adjust checks, and close transactions
- perform opening and closing duties based on shift assignment including folding or stacking cocktail napkins, stocking swizzle sticks, straws, matches, and lining cocktail trays
- restock glassware and supplies and maintain the cleanliness and condition of service areas while correcting any deficiencies immediately, and comply with SNHD Health Code Standards and Regulations
- maintain work areas in compliance with brand and regulatory standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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