
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.25
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Work environment diversity
Equal opportunity employer
Job Description
Boyd Gaming Corporation is a leading casino entertainment company that has established a significant presence in various gaming jurisdictions across the United States. Renowned for its dedication to excellence and continuous evolution, Boyd Gaming has consistently positioned itself as a leader in the gaming and hospitality industry. With a commitment to maximizing value for shareholders, team members, and the communities in which it operates, Boyd Gaming combines strong business philosophies, innovative strategies, and sound planning to maintain its status as a premier casino entertainment company. The corporation’s success is deeply rooted in delivering exceptional guest experiences and fostering a positive, inclusive work environment that supports growth and development for its employees.
The current opportunity at Boyd Gaming involves a dynamic role focused on guest service within the exciting and fast-paced environment of casino lounges, restaurants, and gaming areas. This position requires a friendly, courteous, and efficient approach to servicing beverages to guests, ensuring that each individual has an enjoyable experience. The role entails actively circulating throughout assigned work stations, engaging guests with a welcoming demeanor, accurately taking beverage orders, and delivering drinks promptly. The ability to carry and balance trays full of beverages, often weighing up to 10 pounds, is essential for physical endurance and customer satisfaction in this role.
Key responsibilities also include understanding and relaying drink orders to bartenders, computing charges accurately, handling payments, and maintaining an accurate bank throughout the shift. Additionally, this role involves providing complimentary beverages following company policies, contributing to an exceptional guest experience. Candidates must demonstrate excellent customer service skills, remain standing and mobile during shifts, and have the capacity to undergo any necessary licensing and certification processes required by the company or governmental regulations.
Boyd Gaming prides itself on fostering an equal opportunity workplace that values diversity and inclusion, ensuring fair treatment of all employees and applicants regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status under federal, state, or local law. This role is ideal for individuals who thrive in a customer-focused environment, can maintain professionalism under pressure, and have a passion for contributing to a vibrant hospitality experience. Experience in a similar role is preferred but not mandatory, as Boyd Gaming provides a supportive atmosphere for growth and skill development. Employment with Boyd Gaming offers the chance to join a reputable company in a stable, engaging, and rewarding industry.
The current opportunity at Boyd Gaming involves a dynamic role focused on guest service within the exciting and fast-paced environment of casino lounges, restaurants, and gaming areas. This position requires a friendly, courteous, and efficient approach to servicing beverages to guests, ensuring that each individual has an enjoyable experience. The role entails actively circulating throughout assigned work stations, engaging guests with a welcoming demeanor, accurately taking beverage orders, and delivering drinks promptly. The ability to carry and balance trays full of beverages, often weighing up to 10 pounds, is essential for physical endurance and customer satisfaction in this role.
Key responsibilities also include understanding and relaying drink orders to bartenders, computing charges accurately, handling payments, and maintaining an accurate bank throughout the shift. Additionally, this role involves providing complimentary beverages following company policies, contributing to an exceptional guest experience. Candidates must demonstrate excellent customer service skills, remain standing and mobile during shifts, and have the capacity to undergo any necessary licensing and certification processes required by the company or governmental regulations.
Boyd Gaming prides itself on fostering an equal opportunity workplace that values diversity and inclusion, ensuring fair treatment of all employees and applicants regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status under federal, state, or local law. This role is ideal for individuals who thrive in a customer-focused environment, can maintain professionalism under pressure, and have a passion for contributing to a vibrant hospitality experience. Experience in a similar role is preferred but not mandatory, as Boyd Gaming provides a supportive atmosphere for growth and skill development. Employment with Boyd Gaming offers the chance to join a reputable company in a stable, engaging, and rewarding industry.
Job Requirements
- Must be at least 21 years of age
- six months of related experience preferred
- must have excellent customer service skills
- must be able to walk for duration of shift
- must be able to carry and balance trays weighing up to 10 pounds
- must be able to obtain/maintain any necessary licenses and/or certifications
Job Qualifications
- Must be at least 21 years of age
- six months of related experience preferred
- must have excellent customer service skills
- must be able to walk for the duration of the shift
- must be able to carry and balance trays weighing up to 10 pounds
- must be able to obtain and maintain any necessary licenses and/or certifications
Job Duties
- Greet guests in a friendly manner throughout assigned work station
- take beverage orders accurately
- deliver beverages promptly
- carry and balance full trays of beverages
- relay drink orders to bartenders
- compute charges and accept payments
- provide complimentary beverages according to company policy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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