Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a remarkable presence spanning 43 destinations across North America. The company also extends its footprint into the online realm through its ESPN BET and theScore Bet Sportsbook and Casino platforms. As an industry leader, PENN Entertainment embraces more than just delivering fun; it is deeply committed to core values such as diversity, sustainability, and positive community impact. The organization fosters an inclusive workplace that values the growth and development of its team members, offering wellness programs to support financial, physical, and mental well-being. Employees... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification course
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- count money and change correctly
- know or is able to learn tray service and cocktail ingredients
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification course
- excellent customer service and communication skills
- count money and change correctly
- know or is able to learn tray service and cocktail ingredients
- available to work nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with ability to push, pull, carry and lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- Provides personalized service and uses guest name
- resolves service problems according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- handles money according to procedure
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains clean and stocked workstation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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