Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Job Description
Live! Hospitality is a prominent hospitality company known for delivering exceptional guest experiences through its diverse portfolio of entertainment and dining venues. Their commitment to excellence is reflected in their high standards for service, ambience, and customer satisfaction. The company operates vibrant and dynamic venues that host a wide range of events and cater to a broad clientele, including nightclubs, lounges, and high-end restaurants. This dedication to quality service makes Live! Hospitality a respected name in the hospitality industry, especially in the nightlife and food and beverage sectors.
The Cocktail Server role at Live! Hospitality is a dynamic and inte... Show More
The Cocktail Server role at Live! Hospitality is a dynamic and inte... Show More
Job Requirements
- Must have at least 1 year of experience serving in a fast-paced food and beverage venue
- Must meet state legal age requirements
- Alcohol awareness certification and/or valid food service permit or health/food handler card required
- Strong communication skills
- Ability to take, record and enter guest orders accurately
- Ability to calculate split checks and tips
- Availability to work nights, weekends, and/or holidays
- Ability to handle, carry or lift items weighing up to 50 pounds
- Ability to stand and move efficiently throughout the facility during shifts
- Ability to bend, stoop, kneel, and lift as required
Job Qualifications
- At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
- Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- Must meet state legal age requirements
- Must have strong communication skills
- Must be courteous, pleasant, and hospitable
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- Able to take, record and enter all guest orders, using correct table and position numbers
- Able to calculate split check payments and calculate tips based on tip policy and procedure
- Able to work nights, weekends, and/or holidays
Job Duties
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
- Anticipate and accommodate all needs of the guests
- Provides professional and exceptional service
- Presents menus, answers questions and makes suggestions for all beverage and food items
- Informs guests of all food and beverage specials, with prices
- Required to solicit any allergy or dietary restrictions from each guest
- Accurately enters all orders into the POS system
- Ensures the delivery of all food and beverage to the guests
- Maintain general cleanliness of assigned stations and entire venue
- Follow supervisor's instructions, communicate with and support co-workers, be a team player
- Possesses in-depth knowledge of all food and beverage menus
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
- Follows all company procedures when providing bottle service
- Follows proper cash/payment card procedures
- Complies with Department of Health and company sanitation standards
- Accurately completes all end-of-shift financial procedures
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
- Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including ensuring all lounge furniture is clean and free of debris, sets tables with proper settings, stocks side-stations with prescribed supplies, performs opening and closing side-work as instructed, reports all breakage, damage of equipment or furniture immediately to management
- Attends and participates in daily pre-shift meetings
- Attends and participates in any training sessions or departmental meetings
- Learn by listening, observing other team members and sharing knowledge while leading by example
- Portrays a positive and professional attitude
- Demonstrates knowledge of Live! Hospitality, its partners and the entirety of the estate
- Works as part of a team and provides help and support to all team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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