Cocktail Server - Palm Tree Club KC

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $16.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) Plan

Training and development programs

Employee recognition events

Job Description

Live! Hospitality is a premier hospitality company known for delivering exceptional guest experiences across its diverse range of venues, including nightclubs, lounges, and entertainment spots. This dynamic organization emphasizes creating memorable moments by blending professional service with a vibrant atmosphere. With a commitment to excellence, Live! Hospitality offers a thriving work environment for motivated individuals passionate about the food and beverage industry. The company places a strong emphasis on teamwork, detailed knowledge of its offerings, and maintaining high standards of appearance and service as outlined in its Employee Handbook.

The Cocktail Server role at Live! Hospitality entails a vital po... Show More

Job Requirements

Live! Hospitality in-venue cocktail server training
Alcohol awareness certification
Food handling certification
Medical clearance to handle food and beverages
Must be able to stand and move throughout the entire facility during each shift
Ability to handle, carry or lift items weighing up to 50 pounds
Must be at least the minimum legal age to serve alcohol in the state
Strong communication and interpersonal skills
Ability to work nights, weekends and holidays
Ability to work in a fast-paced environment
Ability to maintain a professional appearance
Must follow company procedures and policies

Job Qualifications

At least 1 year of serving in a fast-paced food and beverage venue, preferably a nightclub or lounge environment
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
Must meet state legal age requirements
Must have strong communication skills
Must be courteous, pleasant, and hospitable
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
Able to take, record and enter all guest orders, using correct table and position numbers
Able to calculate split check payments and calculate tips based on tip policy and procedure
Able to work nights, weekends, and/or holidays

Job Duties

Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
Anticipate and accommodate all needs of the guests
Provides professional and exceptional service
Presents menus, answers question and makes suggestions for all beverage and food items
Informs guests of all food and beverage specials, with prices
Required to solicit any allergy or dietary restrictions from each guest
Accurately enters all orders into the POS system
Ensures the delivery of all food and beverage to the guests
Maintain general cleanliness of assigned stations and entire venue
Follow supervisor's instructions, communicate with and support co-workers, be a team player
Possesses in-depth knowledge of all food and beverage menus
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
Follows all company procedures when providing bottle service
Follows proper cash/payment card procedures
Complies with Department of Health and company sanitation standards
Accurately completes all end-of-shift financial procedures
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, includingEnsures all lounge furniture is clean and free of debris, Sets tables with proper settings, Stocks side-stations with prescribed supplies, Performs opening & closing side-work as instructed, Reports all breakage, damage of equipment or furniture immediately to management
Attends and participates in daily pre-shift meetings
Attends and participates in any training sessions or departmental meetings
Learn by listening, observing other team members and sharing knowledge while leading by example
Portrays a positive and professional attitude
Demonstrates knowledge of Live! Hospitality, its partners and the entirety of the estate
Works as part of a team and provides help and support to all team members

Job Location

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