Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
Sycuan Casino Resort is a premier entertainment destination offering a dynamic casino environment paired with excellent dining options, vibrant nightlife, and an array of events and promotions. Located in San Diego County, Sycuan is recognized for its commitment to providing guests unmatched service and an engaging atmosphere. As a leading entertainment venue in the region, it employs a diverse team focused on guest experience, operational excellence, and hospitality industry standards. The resort strives to maintain a safe and enjoyable environment where guests can relax and enjoy their time with a variety of gaming, dining, and entertainment options. The establishment also... Show More
Job Requirements
- County of San Diego Food Handler Card
- Guest or hospitality service experience
- Concession experience
- Cash handling experience
- Food server experience
- Casino experience
Job Qualifications
- County of San Diego Food Handler Card
- Ability to interact effectively with guests and team members
- Ability to stand and walk for up to eight hours at a time
- Ability to count cash and make change in a fast-paced environment
- Ability to recognize counterfeit monies
- Ability to perform simple mathematical calculations
- Ability to complete forms and documents
- Ability to appear for work on time
- Ability to work in a smoking environment
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to understand verbal directives and written instructions
- Ability to accept constructive criticism
- Ability to routinely lift and carry 25 pounds
- Ability to bend, stoop, push and pull
Job Duties
- Provides guests with service by acknowledging and welcoming guests entering the casino and poker room, responding to guest requests, promptly taking, delivering and serving food and beverage orders, entering orders into the point of sale system, and collecting and processing payment and returning change following established procedures
- Promotes guest relations by offering appropriate up to date information regarding promotional contests, giveaways, and concerts, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner
- Maintains safe and sanitary dining areas by cleaning surfaces, picking up used trays, plates, cups and utensils, wiping down rolling tables, and disposing of trash
- Provides accounting of transactions during shift by entering cash transactions in to point of sale system, counting currency, logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team
- Ensures restaurant stations are stocked and clean by completing and submitting supply requisitions, placing delivered water, food and supplies, cups and condiments in the server stations, and cleaning coffee machines, soda machines, sinks, shelves, and counters according to established procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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