Cocktail Server - Overnight

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $16.00

Benefits

Assistance with Pennsylvania Non-Gaming License application and fees

Comprehensive training programs

opportunity to work in a dynamic casino environment

competitive pay

Employee Discounts

flexible scheduling

Supportive team atmosphere

Job Description

Rivers Casino is a premier entertainment and gaming destination known for its vibrant atmosphere and exceptional customer service. Located in a bustling area, Rivers Casino offers guests an exciting and memorable experience with a variety of gaming options, dining, and live entertainment. As a prominent casino establishment, it is committed to maintaining the highest standards of service and creating a welcoming environment for all visitors. Rivers Casino is an Equal Opportunity Employer that values diversity and inclusivity, ensuring fair treatment for all employees and applicants while adhering to federal employment laws and regulations.

The role of a Cocktail Ser... Show More

Job Requirements

Must be able to obtain a Pennsylvania Non-Gaming License
Ability to work various shifts, including holidays
Ability to work in a smoking environment
Capability to lift up to 20 pounds frequently
Extended periods of standing and walking with flexibility for bending, stooping, and twisting
Strong communication skills in English
Successful completion of RAMP course
Punctuality and reliability
Adherence to safety and operational protocols

Job Qualifications

Excellent customer service and communication skills, with a keen ability to respond to visual and aural cues
Must be able to communicate with guests verbally in English
Must be able to work in a smoking environment
Proficiency in money handling and basic math skills
Outstanding interpersonal communication skills to engage effectively with guests and team members
Capacity to perform under pressure
Prior experience and a demonstrated track record of sound judgment preferred
Cooperative, helpful, and friendly nature with a well-groomed appearance
Punctuality and adherence to procedures are essential
Ability to successfully complete RAMP (Responsible Alcohol Management Program) course
Adhere to Cut Off Procedures
Ability to work collaboratively as part of a team
Flexibility to work various shifts, including holidays
Ability to obtain and maintain all necessary licensing

Job Duties

Provide efficient, courteous, and professional beverage service to all casino customers
Retrieve empty glasses and ensure their proper placement
Assist in the preparation of drink orders, including icing glasses and garnishing drinks
Manage assigned area by taking drink orders, presenting drinks to customers, and handling payments
Maintain a clean station consistently, and perform designated side work duties
Uphold standards by setting examples with your appearance and work ethic
Address any guest complaints or issues promptly and courteously
Facilitate clear communication between shifts
Maintain a thorough awareness of safety protocols and prevent accidents, reporting any incidents immediately to the supervisor
Flexibility to work across all shifts

Job Location

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