Cocktail Server - Now Hiring

Costa Mesa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Professional development opportunities

team environment

Job Description

Cafe Sevilla is a premier nightlife establishment known for its vibrant atmosphere, exceptional service, and commitment to creating memorable experiences for its guests. Located in a bustling entertainment district, Cafe Sevilla prides itself on offering top-tier bottle service, attentiveness, and an inviting ambiance that keeps customers returning. The club combines sophistication with fun, making it a favored spot for celebrations, social gatherings, and upscale nightlife. As a trend-setting nightclub, Cafe Sevilla continually enhances its customer experience by maintaining high standards in staff professionalism, guest interaction, and venue upkeep.

The role of a Cocktail Server at Cafe Sevilla is both dynamic and critical to the club's success. This position requires individuals who are skilled in customer service, sales, and multitasking in a fast-paced environment. Cocktail Servers are responsible for ensuring that every guest’s visit is enjoyable and memorable by providing attentive and personalized service. They employ Club Opening and Closing Checklists to maintain operational standards and are expected to be knowledgeable about bottle pricing and promote sales creatively. This role demands a polished appearance, positive attitude, and the ability to work collaboratively with coworkers and management. Servers must keep their designated sections orderly, uphold the club's policies, and demonstrate vigilance regarding safety and legal compliance such as monitoring for underage drinking. The position emphasizes responsibility for handling payments accurately and adhering strictly to company policies regarding cash handling and credit card verification. Furthermore, Cocktail Servers are encouraged to contribute feedback and participate in process improvements to enhance service delivery continually. This role offers an exciting opportunity for individuals seeking to grow their hospitality career in a lively, upscale nightclub setting. Typically, employment is part-time or full-time evening shifts, with compensation reflective of industry standards for nightclub servers, including tips. Cafe Sevilla values its staff and aims to foster a supportive work environment where professionalism and guest satisfaction stand at the forefront of operations.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Must be at least 18 years of age
Ability to stand for long periods and move quickly between tables
Strong communication skills
Ability to handle cash and process credit card payments according to policy
Knowledge of club opening and closing procedures
Must maintain a professional appearance
Ability to work flexible hours including nights and weekends
Must follow safety and legal compliance guidelines
Ability to report issues to management promptly

Job Qualifications

High school diploma or equivalent
Previous experience as a cocktail server or in a similar customer service role preferred
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Knowledge of drink and bottle service etiquette
Ability to handle cash and process payments accurately
Professional appearance and grooming consistent with company standards
Ability to work flexible evening and weekend hours
Team player with a positive attitude

Job Duties

Use the club opening and closing checklists on a nightly basis to track completion of opening and closing procedures
At the time of opening, all servers must be standing within their section with a bottle service menu
The servers goal is to sell tables/bottles to guests already in the club
Ensure every guest is having an enjoyable and memorable experience at Cafe Sevilla
All VIP guests are to be served to Sevilla expectation and the steps of service for cocktail servers are followed
Interact with customers by taking their orders, making recommendations, providing them with accurate bills, serving them drinks, processing payments, and supplying them with their requests in a timely manner
Process all payments in accordance with Cafe Sevilla policies including cash handling, credit card processing and ID verification procedures
Encourage additional sales to guests by upselling drinks/bottles, offering additional bottles with appropriate pricing, and promoting table service to guests not already seated
Handle multiple tables and tasks in an efficient manner
Maintain clean and presentable tables and work area with minimal trash and empty glassware during service hours
Keep a positive work attitude and friendly demeanor with the ability to work well with coworkers and as a team when necessary
Stay within their section during business hours except briefly to pick up items or bottles
Maintain a polished professional appearance in accordance with the Employee Handbook
Inform management of any additional resources needed to maintain service standards
Watch for underage drinking and report any safety concerns or maintenance issues to management immediately
Report any harassment by guests to management promptly
Recommend and assist in implementing process improvements
Properly complete all end of shift paperwork including nightly check out per company policy
Perform other duties as assigned by management