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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.25 - $15.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee wellness programs
Job Description
The hiring establishment is a large-scale casino and entertainment complex renowned for its dynamic and vibrant atmosphere. Spanning over 100,000 square feet and employing approximately 500 staff members, this leading casino offers guests a diverse and thrilling gaming and entertainment experience. The casino prides itself on maintaining a clean, safe, and welcoming environment for all visitors, while upholding the highest standards of service and hospitality. Known for its commitment to quality and guest satisfaction, the casino integrates a range of amenities including bars, restaurants, and entertainment venues, ensuring an enjoyable and memorable visit for all patrons.
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Job Requirements
- Ability to communicate effectively with others
- Understands and complies with company rules and regulations
- Must obtain and maintain a valid license as required by the State Gaming Agency
- Must be RAMP certified
- Ability to withstand physical demands such as standing and walking briskly for extended periods
- Ability to lift and carry up to 30 pounds unassisted
- Able to work entire shift in full costume without accommodations
- Must have thorough knowledge of approved Responsible Gaming Program
- Must be able to work in smoke-filled environments
- Must have full working knowledge of POS
- Required to work nights, weekends, and/or holidays
Job Qualifications
- High school diploma or equivalent preferred
- Knowledge of POS systems
- RAMP certification
- Valid gaming license as required by state
- Understanding of Responsible Gaming Program
- Ability to communicate effectively
- Familiarity with federal, state, and corporate liquor regulations
Job Duties
- Greet guests promptly and courteously
- Provide fast and efficient service with accuracy
- Be knowledgeable about all menu products and guide guest selections
- Alert management of any service or safety issues
- Perform service recovery according to guidelines
- Input orders through POS register and manage cash handling
- Carry trays of food and beverages and replenish as needed
- Maintain cleanliness of work and guest areas
- Ensure compliance with liquor and gaming regulations
- Abide by company appearance standards
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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