Cocktail Server - Foundation Room New Orleans

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of several market-leading divisions including Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. Ticketmaster.com stands as a global leader in event ticketing and ranks among the top five eCommerce sites worldwide, attracting over 27 million unique visitors monthly. Live Nation Concerts produces more than 22,000 shows annually for over 2,300 artists across the globe. Artist Nation represents the top artist management company with over 250 artists under its wing. These entities collectively power Live Nation Network, which is a premier provider of entertainment marketing solutions, serving more than 800 advertisers and reaching over 200 million consumers annually through live events and digital channels.

Within this dynamic ecosystem, HOB Entertainment operates as a division of Live Nation Entertainment, managing exceptional club venues nationwide under the House of Blues brand. House of Blues Venues are celebrated for showcasing a diverse range of live music genres, including Rock, Hip Hop, Country, Rock en Espanol, Blues, Jazz, Reggae, and Pop. The venues are also renowned for their southern-style cuisine and juke-joint inspired atmosphere, along with the famous World Famous Gospel Brunch. Since its opening on Thanksgiving Day in 1992, House of Blues has remained dedicated to community engagement, supporting local shelters and charitable efforts through the International House of Blues Foundation.

The role available is for an experienced food and beverage server, specifically in a nightlife setting requiring nights and weekends availability. This position demands a candidate who is passionate, motivated, and possesses an entrepreneurial spirit with a resourceful, innovative, and forward-thinking approach. The server will play a crucial role in delivering an exceptional dining and entertainment experience by serving food and beverages with a cheerful attitude in a vibrant nightclub environment. Key responsibilities include recognizing VIP and Foundation Room Members, proficiently executing upscale dining service, exhibiting expert bottle and wine service skills, and offering knowledgeable and persuasive food and drink recommendations to guests. The role requires strong communication abilities, professional grooming standards, cash handling expertise, and the capacity to manage intoxicated guests safely and positively.

The ideal candidate should have extensive knowledge of culinary terms, upscale cuisine, and beverage menus, and be capable of guiding guests through their dining experience using recommendation and expertise. The service standards for bottle service must be flawlessly executed, while maintaining atmosphere control and cleanliness throughout the work area. The role also involves adhering to House of Blues' safety, sanitation, and alcohol service policies, including responsible alcohol service and recognition of valid identification from guests.

Candidates must be flexible with their schedules, able to work late nights and weekends, and handle multiple tables efficiently. Previous experience in upscale dining and nightlife venues is essential, alongside certifications like the TIPS Responsible Alcohol Awareness Training. Physical demands include prolonged standing, working on feet, and the ability to lift or move up to 25 lbs safely. This position offers a unique opportunity to work in a fast-paced, energetic live entertainment environment where music, culture, and exceptional service come together.