Cocktail Server Foundation Room

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.75
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Live Nation Entertainment is a global leader in live entertainment, renowned for producing and promoting concerts, festivals, and events that create memorable experiences for audiences worldwide. As a premier event promotion company, Live Nation operates in various venues including music clubs, theaters, and amphitheaters, delivering top-tier entertainment through diverse live performances. With a dedication to fostering vibrant nightlife and cultural engagement, Live Nation is committed to providing exceptional service and hospitality to every guest attending their events.

The role of Bottle Service Server at Live Nation Entertainment involves providing upscale beverage and dining service with a strong focus on customer appreciation and engagement. This position requires individuals who possess impeccable service knowledge, especially in the nuances of up-scale dining and bottle service. The ideal candidate will demonstrate expert confidence in wine and bottle service skills, excelling in guiding guests through an exclusive dining and beverage experience. This job includes recognizing high-profile guests such as Foundation Room Members, corporate executives, and VIPs, ensuring they receive the highest level of care and appreciation.

Candidates for this role must have a comprehensive grasp of culinary terminology, service methods, and gourmet cuisine, combined with the ability to recommend drinks and menu items to enhance guests' experiences. In addition to impressive beverage service skills, this role requires strong communication to interact effectively with diverse audiences and the ability to maintain exemplary grooming standards. The job also involves handling cash transactions, processing payments through Point of Sale (POS) systems, and managing orders efficiently, sometimes under fast-paced, high-pressure conditions.

Safety and responsible alcohol service are paramount responsibilities of the Bottle Service Server. Employees must be trained in alcohol awareness and capable of managing intoxicated guests tactfully and safely. This includes refusing service in a courteous manner when necessary and alerting management to safety concerns. Additionally, maintaining cleanliness and adherence to the venue’s safety and sanitation standards throughout the venue ensures a welcoming atmosphere. The role demands physical stamina, as it involves prolonged periods of standing, maneuvering trays through crowded spaces, and lifting or moving items up to 25 pounds.

Working at Live Nation means being part of a dynamic, culturally diverse environment that celebrates music, art, and community. The company supports inclusive hiring practices and equal opportunity for all applicants regardless of background. Employees are expected to be flexible with scheduling, including working late hours typical in nightlife venues. This position provides an exciting opportunity to join a globally recognized brand known for its vibrant live entertainment experiences, offering career growth potential within the hospitality and entertainment industries.

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years serving experience in upscale and nightlife venues
  • TABC Responsible Alcohol Awareness Training Certification or equivalent
  • flexible schedule with availability for late hours
  • familiarity with Point of Sales systems and cocktail service
  • strong communication skills
  • ability to manage intoxicated guests
  • physical stamina for prolonged standing and lifting up to 25 lbs
  • adherence to dress and appearance guidelines
  • positive attitude and teamwork skills

Job Qualifications

  • TABC Responsible Alcohol Awareness Training Certification or Equivalent
  • minimum 2 years experience serving in upscale dining and nightlife venues
  • working knowledge of high-end restaurant operations and responsible alcohol service
  • ability to handle multiple tables efficiently
  • high school diploma or equivalent
  • flexible schedule
  • adherence to dress and appearance guidelines
  • familiarity with cocktail tray service and drink recipes
  • ability to manage intoxicated guests positively and safely
  • 2 years bottle service experience
  • 3 years interacting with people in a positive environment
  • tolerance of diverse cultures and art forms

Job Duties

  • Give proper recognition to Foundation Room Members, Live Nation Corporate Executives, and VIPs
  • follow the steps of service for upscale dining
  • confidently perform bottle and wine service
  • up-sell and offer food and beverage suggestions to guests
  • guide and direct guests through their dining experience
  • maintain standards and procedures of bottle service
  • handle cash and operate Point of Sales system

Job Criteria

Experience

Mid Level (3-7 years)


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