Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Credit union benefits
partner perks
Paid Sick Time in eligible states
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a dynamic and highly regarded hospitality company known for its commitment to delivering exceptional dining experiences. Established with a passion for hospitality, XRG encompasses a collection of innovative restaurant concepts that prioritize quality, creativity, and outstanding service. XRG prides itself on fostering a unique workplace culture driven by a set of core values that unite team members as part of the #XRGFam. These values emphasize growth, respect, and excellence in every aspect of service, making XRG a recognized leader in the restaurant industry. In fact, XRG has been honored as a Certified Top Workplace for... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years related work experience in a full service restaurant or hospitality environment
- legal authorization to work in the United States
- must be 21 years or older
- valid driver’s license
- ability to obtain or possess required state work permits and alcohol service certifications
- strong communication skills in English
- physical ability to perform job duties including lifting up to 50 pounds and standing for long periods
- familiarity with POS systems and customer service
- knowledge of safety and sanitation protocols
- ability to handle guest interactions professionally and positively
- commitment to follow all food and beverage regulations and company policies
Job Qualifications
- High school diploma preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- experience with POS systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- recognize and cultivate regular guests and repeat business
- take and enter orders into POS system promptly and accurately
- ensure all the food and drinks are served immediately and according to specifications
- ensure that all the necessary stock is being replenished during the shift
- move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions
- process guest payments by cash, credit card, venue comps and all other tender types
- collect required signatures from guest and promptly close guest checks
- ensure accurate accounting of all monies and independent banking procedures
- sign all cash out slips legibly
- ensure complete and proper check out procedures
- clean all spills immediately and place all trash in proper receptacles
- inform management of any complaint, comments or incident
- ensure nightly/weekly and opening/running/closing duties are completed
- record and report any equipment failure and/or safety hazards to management immediately
- assists and/or completes additional tasks as assigned
Job Location
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