Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company committed to delivering exceptional dining experiences through its diverse collection of restaurants. With a steadfast dedication to excellence, XRG prides itself on fostering a culture that values passion, teamwork, and growth opportunities. Recognized as a Certified Top Workplace for seven consecutive years, XRG offers a career environment where employees can thrive personally and professionally. Known for its unique culture, competitive pay, and emphasis on work-life balance, XRG ensures that team members feel appreciated and supported every step of the way. Employees also benefit from an array of perks, including health insurance, dining discounts, financial well-being programs, and flexible scheduling. Joining XRG means becoming part of a family that is committed to delivering not just meals but unforgettable eXperiences for guests.
The role of Cocktail Server at XRG is pivotal in creating memorable dining experiences. This position is responsible for warmly welcoming guests, accurately taking and entering food and beverage orders, and ensuring timely and satisfactory service delivery. Cocktail Servers play a vital role in cultivating repeat business by recognizing regular guests and maintaining positive guest relations. The position demands a high level of attention to detail, from handling all transactions through the POS system to ensuring compliance with health, safety, and liquor laws. Cocktail Servers must also maintain cleanliness and organization in the service area and collaborate closely with management and other team members to uphold the company's high standards of service and hospitality. This role offers a competitive pay rate starting at $16.90 per hour plus tips and promises a dynamic work environment ranging from fast-paced to full-service restaurant operations. It is ideal for individuals who thrive in lively settings, uphold professional communication standards, and possess the physical stamina required for long periods of standing and walking. This full-service role offers an opportunity to grow within the hospitality industry, supported by XRG's commitment to internal promotion and career development. As part of the XRG team, Cocktail Servers are empowered to make a significant impact on guest satisfaction while enjoying a supportive and rewarding workplace environment.
The role of Cocktail Server at XRG is pivotal in creating memorable dining experiences. This position is responsible for warmly welcoming guests, accurately taking and entering food and beverage orders, and ensuring timely and satisfactory service delivery. Cocktail Servers play a vital role in cultivating repeat business by recognizing regular guests and maintaining positive guest relations. The position demands a high level of attention to detail, from handling all transactions through the POS system to ensuring compliance with health, safety, and liquor laws. Cocktail Servers must also maintain cleanliness and organization in the service area and collaborate closely with management and other team members to uphold the company's high standards of service and hospitality. This role offers a competitive pay rate starting at $16.90 per hour plus tips and promises a dynamic work environment ranging from fast-paced to full-service restaurant operations. It is ideal for individuals who thrive in lively settings, uphold professional communication standards, and possess the physical stamina required for long periods of standing and walking. This full-service role offers an opportunity to grow within the hospitality industry, supported by XRG's commitment to internal promotion and career development. As part of the XRG team, Cocktail Servers are empowered to make a significant impact on guest satisfaction while enjoying a supportive and rewarding workplace environment.
Job Requirements
- High school diploma or equivalent
- Minimum of two years related work experience
- Proof of eligibility to work in the United States
- Valid driver's license
- Must be 21 years of age or older
- Ability to possess state required work cards
- Experience using POS systems
- Familiarity with beer, wine, and spirits
- Ability to lift up to 50 pounds
- Strong communication skills in English
- Ability to work varied shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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