Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexibility
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance

Job Description

Xperience Restaurant Group (XRG) is a premier hospitality company renowned for its commitment to delivering extraordinary dining experiences through an unwavering passion for excellence. Founded on the principles of exceptional service and quality, XRG has cultivated a strong reputation in the restaurant industry by consistently elevating the standards of hospitality. Their focus extends beyond simply serving meals; they aim to create unforgettable experiences for every guest who walks through their doors. With a culture built on core values that emphasize teamwork, growth, and customer satisfaction, XRG stands out in a competitive market as a top workplace for those who thrive... Show More

Job Requirements

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • 21 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations skills
  • Knowledge of sanitation and safety
  • Safe alcohol service knowledge
  • Experience in full-service restaurant operations
  • Ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • 21 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations skills
  • Knowledge of sanitation and safety
  • Safe alcohol service knowledge
  • Experience in full-service restaurant operations
  • Ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public

Job Duties

  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Recognize and cultivate regular guests and repeat business
  • Take and enter orders into POS system promptly and accurately
  • Ensure all the food and drinks are served immediately and according to specifications
  • Ensure that all the necessary stock is being replenished during the shift
  • Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • Respond to guest concerns or complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Comply with all safety and health department procedures and all state and federal liquor laws
  • Maintain company safety and sanitation standards
  • Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
  • Collect required signatures from guests and promptly close guest checks
  • Ensure accurate accounting of all monies and independent banking procedures
  • Sign all cash out slips legibly
  • Ensure complete and proper check-out procedures
  • Clean all spills immediately and place all trash in proper receptacles
  • Inform management of any complaint, comments or incident
  • Ensure nightly, weekly and opening, running, closing duties are completed
  • Record and report any equipment failure and or safety hazards to management immediately
  • Assist and or complete additional tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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