Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $17.65
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a prominent hospitality company known for delivering exceptional guest experiences through its diverse portfolio of hotels and resorts. With a strong commitment to quality service, sustainability, and employee development, HHM Hotels continues to be a leader in the hospitality industry. The company focuses on creating a welcoming environment for both its guests and staff, emphasizing values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It." HHM Hotels prides itself on fostering a culture that values teamwork, innovation, integrity, and social responsibility, making it a preferred employer within the hospitality sector.

This role pertains to the food and beverage service segment of HHM Hotels, specifically involving the position of a Food and Beverage Server. This opportunity offers an hourly wage of $17.65 and is ideal for individuals passionate about guest service and looking to grow their careers within the hospitality industry. The Food and Beverage Server is responsible for providing courteous and efficient service of food and beverages to guests, ensuring their satisfaction throughout their visit. This role requires adherence to state, federal, and corporate standards, including those governing the serving of alcoholic beverages.

Key responsibilities include greeting guests, taking beverage orders, serving drinks, and handling guest requests while maintaining a friendly and professional demeanor. The position also requires maintaining service stations, following cash handling procedures, completing side work, and assisting with related functions such as bartending and bussing during peak periods or staffing shortages. Commitment to guest satisfaction is paramount, with a focus on contributing to overall departmental and hotel guest satisfaction scores.

Moreover, this role integrates sustainability practices aligned with HHM Hotels' EarthView program, underscoring the company's dedication to environmental stewardship. Employees are expected to practice safe work habits, use protective equipment, and comply with OSHA and MSDS standards to maintain a safe workplace. This position also offers potential career advancement opportunities within the company, including progression to Bartender, Beverage Manager, and Food and Beverage Manager roles.

The work environment involves standing for extended periods, walking, and manual tasks like lifting up to 25 pounds. Schedules may vary, including working holidays, weekends, and alternate shifts, reflecting the dynamic nature of the hospitality industry. HHM Hotels supports its employees with comprehensive benefits and perks including competitive wages, medical, dental and vision insurance, paid time off, 401k company match, daily pay options, free basic life insurance, access to confidential health resources through TELUS Health, travel discounts, commuter benefits, employee assistance and wellness programs, educational and professional development opportunities, and referral bonus programs.

Joining HHM Hotels as a Food and Beverage Server means becoming part of a company that values its people, encourages excellence, and supports career growth in a vibrant and respected hospitality brand.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training
  • Ability to provide excellent customer service
  • Knowledge of safe food and beverage handling procedures
  • Ability to work flexible hours including holidays and weekends
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure

Job Duties

  • Greet guests, take beverage orders, serve drinks, and fulfill guest requests
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Stock service stations with items such as ice, napkins, or straws
  • Follow established cash handling and bank operating procedures
  • Perform side work duties according to side work schedules
  • Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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