
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $5.50
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
Free parking
Free monthly bus pass
Job Description
Pyramid Global Hospitality is a renowned hospitality company dedicated to creating a workplace where people come first. With a strong presence spanning over 230 properties worldwide, the company embodies a People First culture, emphasizing diversity, growth, development, and overall wellbeing for its employees. Pyramid Global Hospitality is committed to fostering supportive and inclusive work environments, ensuring that each team member feels valued and empowered. The company offers a wide range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. Beyond traditional benefits, Pyramid Global Hospitality provides unique perks such as on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. The organization continuously invests in ongoing training and development programs that equip employees with the skills and knowledge required to advance their careers within the dynamic hospitality industry.
The Lytle Park Hotel, part of Pyramid Global Hospitality's Autograph Collection, is a distinguished hotel located in Cincinnati that prides itself on redefining traditional hospitality standards. The hotel is passionate about delivering exceptional guest experiences by combining five-star service with a charming, classic approach. Currently, The Lytle Park Hotel is seeking an enthusiastic and knowledgeable Cocktail Server who embodies a service-first mindset and is devoted to offering unmatched guest experiences. This role requires a hospitality professional who possesses thorough knowledge of food and beverage offerings, exceptional communication skills, and the ability to operate with grace and efficiency in a fast-paced environment. The Cocktail Server will be responsible for welcoming guests, providing personalized meal and drink recommendations, ensuring timely and professional service, and maintaining high standards of cleanliness and safety.
This position offers a competitive wage starting at $5.50 per hour plus tips, along with valuable perks such as free parking or a free monthly bus pass. Serving guests with precision and care, managing orders and payments accurately, and responding proactively to guest needs are all integral to this role. The successful candidate will have the opportunity to work in a vibrant environment where their dedication to exceptional service is recognized and rewarded. Pyramid Global Hospitality emphasizes equal opportunity and inclusivity, welcoming individuals from diverse backgrounds to contribute to their mission of excellence in hospitality.
The Lytle Park Hotel, part of Pyramid Global Hospitality's Autograph Collection, is a distinguished hotel located in Cincinnati that prides itself on redefining traditional hospitality standards. The hotel is passionate about delivering exceptional guest experiences by combining five-star service with a charming, classic approach. Currently, The Lytle Park Hotel is seeking an enthusiastic and knowledgeable Cocktail Server who embodies a service-first mindset and is devoted to offering unmatched guest experiences. This role requires a hospitality professional who possesses thorough knowledge of food and beverage offerings, exceptional communication skills, and the ability to operate with grace and efficiency in a fast-paced environment. The Cocktail Server will be responsible for welcoming guests, providing personalized meal and drink recommendations, ensuring timely and professional service, and maintaining high standards of cleanliness and safety.
This position offers a competitive wage starting at $5.50 per hour plus tips, along with valuable perks such as free parking or a free monthly bus pass. Serving guests with precision and care, managing orders and payments accurately, and responding proactively to guest needs are all integral to this role. The successful candidate will have the opportunity to work in a vibrant environment where their dedication to exceptional service is recognized and rewarded. Pyramid Global Hospitality emphasizes equal opportunity and inclusivity, welcoming individuals from diverse backgrounds to contribute to their mission of excellence in hospitality.
Job Requirements
- high school diploma or equivalent
- 2-4 years of food service experience
- knowledge of wine, beer, cocktails, and spirits
- ability to work under pressure in a fast-paced environment
- excellent communication skills
- ability to stand for 8 consecutive hours
- ability to carry trays and move items weighing up to 30 pounds
- knowledge of emergency and life safety procedures
Job Qualifications
- 2-4 years of food service experience
- thorough knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- engaging and welcoming personality
- passion for creating exceptional guest experiences
- sales and descriptive skills
Job Duties
- Greets and seats guests in alternating sections of the restaurant as quickly as possible
- presents menus, makes meal suggestions and appropriate wine selections, and answers questions regarding meal preparation
- takes orders and presents checks to the cook
- records all sales using the appropriate cash register and follows all cash handling procedures
- maintains cash bank, guest checks, and processes guest payment according to established procedures
- balances all checks and completes closing paperwork at the end of the shift
- serves orders as soon as ready in a professional and pleasant manner with proper garnishing
- presents check to guests for payment
- continuously checks on the needs of guests throughout the restaurant, bussing tables, and pouring beverages
- responds proactively to guest concerns to ensure satisfaction
- maintains knowledge of all menu items including preparation and daily status
- completes side work such as polishing and rolling silverware, stocking condiments and glasses, sweeping, and cleaning as directed
- practices clean as you go method and sanitation standards
- reports all tips received daily and records them on a tip declaration sheet
- ensures alcohol awareness procedures are followed and notifies management of any guest incidents
- assists with room service, bartender, and lounge duties as necessary
- carries trays and moves items weighing up to 30 pounds and stands for extended periods
- adheres to emergency and life safety procedures and key control standards
- provides highest quality of service to guests at all times
- wears proper uniform and nametag in accordance with personal appearance guidelines
- performs additional duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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