Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $8.25 - $13.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
24/7 telemedicine
On-site health clinics
401(k) match
Paid vacation
Paid sick time
paid bereavement
Paid holidays
flexible spending accounts
maternity leave
paternity leave
voluntary benefits
Performance incentives
referral rewards
discounts
Holiday appreciation gifts
Job Description
Cherokee Casino is Oklahoma's premier destination for gaming, live entertainment, and extraordinary experiences, boasting over two decades of excellence in hospitality and gaming. With a portfolio of nine diverse properties across Northeastern Oklahoma, Cherokee Casino offers guests a rich variety of experiences including slots and table games, multiple hotels, exquisite dining options, live performances from renowned local and national artists, horse racing, golf courses, a KOA campground, and versatile meeting and event spaces. Cherokee Casino’s commitment to quality is evident in every aspect of its operations, from the thrilling gaming floor to the exceptional customer service provided in each of its establishments. The casino’s One Star Rewards program is designed to provide loyal players with attractive perks and benefits, enhancing their overall experience and encouraging customer engagement. As part of Cherokee Nation Entertainment, one of the largest and most successful tribal business enterprises in the United States, Cherokee Casino not only thrives as a top-tier entertainment venue but also actively contributes to the well-being of the Cherokee Nation and its surrounding communities. The brand continues to expand its offerings and footprint, promising exciting career opportunities for individuals passionate about the gaming and hospitality industry.
This entry-level position is an excellent opportunity for candidates eager to begin their career in a dynamic and fast-paced casino environment. The role involves working closely with guests to ensure they have an enjoyable and memorable experience by maintaining high-quality service standards. The position requires physical stamina as it involves being on your feet for extended periods, frequent bending, kneeling, and lifting objects weighing up to 50 pounds. Candidates must demonstrate flexibility to work varied shifts, including weekends and holidays, in an environment that may include exposure to second-hand smoke and crowd noise. Responsibilities include ensuring that high-quality food and beverages are consistently served, adhering to alcohol safety standards including ID verification, delivering exceptional guest service, maintaining cleanliness of workstations, accurately handling financial transactions, and fostering a welcoming and safe atmosphere for all patrons. This role offers the chance to grow professionally within a renowned organization while benefiting from a comprehensive package designed to support health, wellness, financial security, and work-life balance.
This entry-level position is an excellent opportunity for candidates eager to begin their career in a dynamic and fast-paced casino environment. The role involves working closely with guests to ensure they have an enjoyable and memorable experience by maintaining high-quality service standards. The position requires physical stamina as it involves being on your feet for extended periods, frequent bending, kneeling, and lifting objects weighing up to 50 pounds. Candidates must demonstrate flexibility to work varied shifts, including weekends and holidays, in an environment that may include exposure to second-hand smoke and crowd noise. Responsibilities include ensuring that high-quality food and beverages are consistently served, adhering to alcohol safety standards including ID verification, delivering exceptional guest service, maintaining cleanliness of workstations, accurately handling financial transactions, and fostering a welcoming and safe atmosphere for all patrons. This role offers the chance to grow professionally within a renowned organization while benefiting from a comprehensive package designed to support health, wellness, financial security, and work-life balance.
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED, or equivalent combination of education and experience
- Ability to obtain a food handler's card
- Ability to successfully complete all required alcohol awareness training
- Ability to obtain a state-issued alcoholic beverage license
- Willingness to work varied shifts, including weekends and holidays
- Ability to stand for long periods and lift up to 50 lbs
- Capability to work in a dynamic, sometimes noisy environment with exposure to second-hand smoke
Job Qualifications
- High school diploma or general education degree (GED), or an equivalent combination of education and experience
- Ability to obtain a food handler's card
- Ability to successfully complete all required alcohol awareness training
- Ability to obtain a state-issued alcoholic beverage license
Job Duties
- Ensure that high-quality food and beverages are served to guests at all times
- Follow all alcohol safety standards, including checking IDs to verify the minimum drinking age
- Provide excellent guest service to both external and internal guests
- Maintain cleanliness standards for your assigned station and shared work areas
- Handle financial transactions and process guest payments accurately
- Promote a fun, friendly, quick, comfortable, clean, and safe environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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