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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid lunch breaks
Complimentary employee meal
Employee events
employee loyalty program
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Truckee Gaming is a prominent entertainment company operating in the vibrant gaming and hospitality industry. Known for delivering exceptional experiences to their customers, Truckee Gaming has established itself as a premier destination for casino entertainment. The company prides itself on creating a welcoming environment not only for its guests but also for its employees, offering a range of perks and benefits that enhance the work experience. This includes paid time off with annual cash-out options, paid lunch breaks, complimentary employee meals during shifts, various employee events, and a dedicated employee loyalty program. Additionally, employees have access to affordable medical, dental,... Show More
Job Requirements
- Must be 21 years of age to comply with state and governmental liquor laws
- Minimum 1 year of prior cocktail serving experience preferred
- Must be able to communicate effectively in English
- Working knowledge of alcoholic beverages
- Ability to represent the property with a friendly, positive, and helpful attitude
- Ability to meet company grooming, hygiene, and appearance standards
- Ability to interact with management, employees, and guests in an efficient, courteous manner
- Nevada Gaming Registration required
- Nevada Food Handling Health Card required
- TAM Card required
- Must be able to lift up to 30 lbs and carry serving trays
- Ability to stand, walk, bend, and move freely throughout congested areas of the casino
- Ability to work in an environment with tobacco smoke, bright lights, and loud casino noise
- Able to stand and walk for extended periods
Job Qualifications
- Minimum 1 year of prior cocktail serving experience preferred
- Ability to communicate effectively in English
- Working knowledge of alcoholic beverages
- Ability to represent the property with a friendly, positive, and helpful attitude
- Ability to meet company grooming, hygiene, and appearance standards
- Ability to interact with management, employees, and guests in an efficient, courteous manner
- Possession of Nevada Gaming Registration
- Nevada Food Handling Health Card
- TAM Card
Job Duties
- Deliver excellent customer service to Club Fortune North guests in an efficient, courteous manner, striving to remember frequent players and establish personal connections
- Understand and promote the player tracking program and other casino promotions
- Accurately take and deliver drink orders from customers on the casino floor
- Verify that customers are actively playing at slot machines with the minimum bet or greater before serving drinks
- Communicate drink orders to the bartender promptly
- Remove empty glasses and bottles from the casino area, empty ashtrays and clean ashes and spills on slot machines
- Comply with all federal, state, and local laws, and company policies pertaining to alcohol service and safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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