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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
great tips
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
Education Assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned chain of Italian-American restaurants known for delivering an authentic dining experience that reflects the rich culinary traditions of Little Italy in pre-war America. With locations across the United States, including the King of Prussia, PA branch at 205 Mall Blvd, Maggiano's blends warm hospitality with a passion for genuine recipes and fresh scratch kitchens. The restaurant prides itself on offering a family-style dining atmosphere that is both vibrant and inviting, ideal for guests seeking authentic Italian cuisine in a comfortable, elegant setting. Each Maggiano's restaurant is more than just a dining spot; it is... Show More
Job Requirements
- Minimum of 2 years full-service restaurant experience
- Knowledge of menu, specials, wine and liquor lists
- Ability to balance sales and receipts accurately
- Strong communication skills
- Ability to work under pressure
- Punctuality
- Courteous and pleasant demeanor
- Ability to handle difficult guests with patience
- Accept constructive criticism
- Teamwork skills
- Maintain professional appearance
- Physical ability to stand and walk entire shift
- Safely transport food and beverages
- Availability to work nights, weekends, holidays
Job Qualifications
- Minimum of 2 years full-service restaurant experience or the equivalent
- Knowledge of menu and specials including wine list
- Knowledge of liquor list and special drinks
- Familiarity with accounting procedures
- Understanding layout of restaurant including table numbers and station numbers
- Ability to meet personal schedule requirements punctually
- Courteous, pleasant and good natured
- Ability to respond to the needs of difficult guests with patience and courtesy
- Willingness to accept constructive criticism
- Ability to get along with co-workers
- Maintain a clean, well manicured persona that reflects the established image of the restaurant
- Ability to stand and walk for an entire shift
- Ability to safely transport food from kitchen to guest table over slick, uneven surfaces
- Ability to transport food for a party of 4 in a single trip
- Ability to transport food and beverage items continually throughout a shift
- Ability to move safely about in all areas of the restaurant
- Willingness to work nights, weekends and holidays
Job Duties
- Effectively service a 6 table station
- Accurately account for and balance all sales and receipts
- Communicate clearly with the kitchen both verbally and utilizing the computer register system
- Present and encourage current promotional information and materials to guest
- Accurately account for all guest checks issued
- Accurately record and account for all items ordered and served
- Accurately accept payment from guest
- Notify guest of any automatic gratuity
- Perform calmly and effectively under pressure
- Communicate with guest clearly, patiently, courteously and with good humor
- Perform varied duties to ensure all aspects of service according to standing operating procedure
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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