
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
great tips
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
Education Assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned chain of Italian-American restaurants known for delivering an authentic dining experience that reflects the rich culinary traditions of Little Italy in pre-war America. With locations across the United States, including the King of Prussia, PA branch at 205 Mall Blvd, Maggiano's blends warm hospitality with a passion for genuine recipes and fresh scratch kitchens. The restaurant prides itself on offering a family-style dining atmosphere that is both vibrant and inviting, ideal for guests seeking authentic Italian cuisine in a comfortable, elegant setting. Each Maggiano's restaurant is more than just a dining spot; it is designed to capture the unique history and culture of its host city, creating a distinct yet consistently excellent experience for every visitor. Employees at Maggiano's are valued members of a larger family that emphasizes teamwork, respect, and personal growth.
Currently, Maggiano's King of Prussia location is immediately hiring Cocktail Servers for both full and part-time roles. This position plays a critical role in enhancing guest experiences by providing exceptional food and beverage service in the restaurant and cocktail areas. Key responsibilities include effectively managing a six-table station, accurately processing orders and payments, and maintaining clear communication with both guests and the kitchen team using the computerized register system. Cocktail Servers at Maggiano’s are expected to present and promote current specials and menu items, ensuring every guest feels welcomed and valued.
The ideal candidate will have a minimum of two years of full-service restaurant experience, a solid understanding of menu items including wine and liquor lists, and the ability to work efficiently in a high-energy environment while maintaining a calm and courteous demeanor even under pressure. Cocktail Servers must balance all sales and receipts accurately and provide attentive service that upholds Maggiano's philosophy of excellent food service and guest satisfaction.
In return for their dedication and skills, employees enjoy competitive pay with generous tips, overtime opportunities for schedules exceeding 40 hours a week, and paid sick leave where applicable. Benefits extend to health, dental, and life insurance coverage, along with free education assistance and various employee discounts and perks. Maggiano’s values punctuality, professionalism, and a positive attitude, encouraging team members to contribute to an atmosphere where guests leave delighted and motivated to return.
Joining Maggiano's Little Italy means becoming part of a family-oriented team that values authenticity, quality, and respect for both its guests and employees. This role offers a rewarding opportunity for those passionate about hospitality and eager to grow within a respected restaurant brand. The company is proud to be an Equal Opportunity employer and participates in the e-Verify program, committing to workplace diversity and compliance with employment laws.
Currently, Maggiano's King of Prussia location is immediately hiring Cocktail Servers for both full and part-time roles. This position plays a critical role in enhancing guest experiences by providing exceptional food and beverage service in the restaurant and cocktail areas. Key responsibilities include effectively managing a six-table station, accurately processing orders and payments, and maintaining clear communication with both guests and the kitchen team using the computerized register system. Cocktail Servers at Maggiano’s are expected to present and promote current specials and menu items, ensuring every guest feels welcomed and valued.
The ideal candidate will have a minimum of two years of full-service restaurant experience, a solid understanding of menu items including wine and liquor lists, and the ability to work efficiently in a high-energy environment while maintaining a calm and courteous demeanor even under pressure. Cocktail Servers must balance all sales and receipts accurately and provide attentive service that upholds Maggiano's philosophy of excellent food service and guest satisfaction.
In return for their dedication and skills, employees enjoy competitive pay with generous tips, overtime opportunities for schedules exceeding 40 hours a week, and paid sick leave where applicable. Benefits extend to health, dental, and life insurance coverage, along with free education assistance and various employee discounts and perks. Maggiano’s values punctuality, professionalism, and a positive attitude, encouraging team members to contribute to an atmosphere where guests leave delighted and motivated to return.
Joining Maggiano's Little Italy means becoming part of a family-oriented team that values authenticity, quality, and respect for both its guests and employees. This role offers a rewarding opportunity for those passionate about hospitality and eager to grow within a respected restaurant brand. The company is proud to be an Equal Opportunity employer and participates in the e-Verify program, committing to workplace diversity and compliance with employment laws.
Job Requirements
- Minimum of 2 years full-service restaurant experience
- Knowledge of menu, specials, wine and liquor lists
- Ability to balance sales and receipts accurately
- Strong communication skills
- Ability to work under pressure
- Punctuality
- Courteous and pleasant demeanor
- Ability to handle difficult guests with patience
- Accept constructive criticism
- Teamwork skills
- Maintain professional appearance
- Physical ability to stand and walk entire shift
- Safely transport food and beverages
- Availability to work nights, weekends, holidays
Job Qualifications
- Minimum of 2 years full-service restaurant experience or the equivalent
- Knowledge of menu and specials including wine list
- Knowledge of liquor list and special drinks
- Familiarity with accounting procedures
- Understanding layout of restaurant including table numbers and station numbers
- Ability to meet personal schedule requirements punctually
- Courteous, pleasant and good natured
- Ability to respond to the needs of difficult guests with patience and courtesy
- Willingness to accept constructive criticism
- Ability to get along with co-workers
- Maintain a clean, well manicured persona that reflects the established image of the restaurant
- Ability to stand and walk for an entire shift
- Ability to safely transport food from kitchen to guest table over slick, uneven surfaces
- Ability to transport food for a party of 4 in a single trip
- Ability to transport food and beverage items continually throughout a shift
- Ability to move safely about in all areas of the restaurant
- Willingness to work nights, weekends and holidays
Job Duties
- Effectively service a 6 table station
- Accurately account for and balance all sales and receipts
- Communicate clearly with the kitchen both verbally and utilizing the computer register system
- Present and encourage current promotional information and materials to guest
- Accurately account for all guest checks issued
- Accurately record and account for all items ordered and served
- Accurately accept payment from guest
- Notify guest of any automatic gratuity
- Perform calmly and effectively under pressure
- Communicate with guest clearly, patiently, courteously and with good humor
- Perform varied duties to ensure all aspects of service according to standing operating procedure
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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