Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Training and Development
Job Description
Dave & Buster's is a premier entertainment and dining establishment known for combining a unique mix of dining, arcade games, and live entertainment to create an exciting destination for guests of all ages. With locations across the United States, Dave & Buster's offers an environment where fun and great service come together to provide memorable experiences. The company's commitment to exceptional guest service, innovative entertainment options, and a vibrant atmosphere has made it a popular venue for family outings, parties, and social gatherings.
As a Cocktail Server at Dave & Buster's, you play a vital role in enhancing the guest experience by delivering exceptional beverage service combined with friendly and engaging interactions. This role is customer-focused and requires excellent communication skills, a positive attitude, and the ability to multitask effectively in a lively, fast-paced environment. Working as a Cocktail Server means being on the front lines of guest service, ensuring each visitor feels welcomed and is provided with timely and accurate service.
The Cocktail Server is responsible for managing their service flow efficiently, taking drink orders, serving beverages prepared according to established recipes and standards, and handling payments accurately. This position requires maintaining a clean and organized service area while monitoring guest alcohol consumption responsibly to comply with legal and company regulations. The role demands consistent warmth and enthusiasm while interacting with guests, responding to their needs, and communicating with team members and management to resolve any service issues promptly. Additionally, maintaining good teamwork and cooperation with fellow employees is critical to ensuring smooth operations across the venue.
This position includes both the responsibility of delivering excellent service as well as contributing to the overall atmosphere of fun and entertainment. Since serving alcoholic beverages is an essential part of the job, the Cocktail Server must be knowledgeable about drink preparation, verify guest identification to ensure legal compliance, and intervene responsibly if required. Attendance flexibility is also necessary, as the role may require working evenings, weekends, and holidays.
Overall, being a Cocktail Server at Dave & Buster's provides an exciting opportunity to be part of a dynamic environment centered on entertainment and hospitality. You get the chance to engage with a diverse range of guests, develop your hospitality skills, and work alongside a supportive team dedicated to creating memorable experiences. The position offers a unique blend of social interaction and service excellence in a setting focused on maximum fun, making it an ideal role for individuals who thrive in energetic and guest-focused environments.
As a Cocktail Server at Dave & Buster's, you play a vital role in enhancing the guest experience by delivering exceptional beverage service combined with friendly and engaging interactions. This role is customer-focused and requires excellent communication skills, a positive attitude, and the ability to multitask effectively in a lively, fast-paced environment. Working as a Cocktail Server means being on the front lines of guest service, ensuring each visitor feels welcomed and is provided with timely and accurate service.
The Cocktail Server is responsible for managing their service flow efficiently, taking drink orders, serving beverages prepared according to established recipes and standards, and handling payments accurately. This position requires maintaining a clean and organized service area while monitoring guest alcohol consumption responsibly to comply with legal and company regulations. The role demands consistent warmth and enthusiasm while interacting with guests, responding to their needs, and communicating with team members and management to resolve any service issues promptly. Additionally, maintaining good teamwork and cooperation with fellow employees is critical to ensuring smooth operations across the venue.
This position includes both the responsibility of delivering excellent service as well as contributing to the overall atmosphere of fun and entertainment. Since serving alcoholic beverages is an essential part of the job, the Cocktail Server must be knowledgeable about drink preparation, verify guest identification to ensure legal compliance, and intervene responsibly if required. Attendance flexibility is also necessary, as the role may require working evenings, weekends, and holidays.
Overall, being a Cocktail Server at Dave & Buster's provides an exciting opportunity to be part of a dynamic environment centered on entertainment and hospitality. You get the chance to engage with a diverse range of guests, develop your hospitality skills, and work alongside a supportive team dedicated to creating memorable experiences. The position offers a unique blend of social interaction and service excellence in a setting focused on maximum fun, making it an ideal role for individuals who thrive in energetic and guest-focused environments.
Job Requirements
- Maintain a friendly and approachable demeanor and smile frequently
- Be available to work during days, nights, and/or weekends as needed
- Function effectively in a lively, fast-paced environment with potential distractions
- Read and understand handwritten or printed orders and instructions
- Carry trays of drinks weighing up to 20 pounds
- Move around the facility and stand for extended periods while serving guests
- Walk or stand for the majority of the shift
- Reach, bend, stoop, and wipe down surfaces frequently
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Knowledge of drink recipes and beverage service standards
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to verify legal identification for alcohol service
Job Duties
- Consistently provide outstanding guest service by delivering a winning combination of drinks, food, and entertainment in an atmosphere focused on maximum fun
- Keep your immediate supervisor informed of any issues or significant unusual occurrences, and take prompt corrective action or suggest alternative solutions
- Provide timely and efficient beverage service while effectively managing your service flow and communicating necessary information to guests, fellow team members, and managers
- Approach guests with a warm and enthusiastic attitude while managing various job responsibilities
- Smile and acknowledge guests upon their arrival at their tables or designated areas
- Assist guests with their drink orders, answer questions knowledgeably, and offer suggestions
- Serve alcoholic and non-alcoholic beverages accurately and efficiently according to established recipes and standards
- Maintain a clean and organized service area, ensuring all necessary supplies are stocked and ready for service
- Handle guest payments accurately and responsibly
- Verify the identification of guests to ensure they meet the minimum legal age requirements for alcohol consumption
- Monitor guest alcohol consumption and intervene responsibly when necessary in accordance with company policies and legal regulations
- Wish departing guests farewell, ensuring their satisfaction and inviting them to return
- Inform the manager of any guest who appears dissatisfied or has a complaint
- Adhere to all company policies and procedures regarding responsible alcohol service
- Assist in stocking and maintaining beverage inventory for your service area
- Ensure cleanliness of guest tables and surrounding areas
- Collaborate with other team members to ensure smooth and efficient service throughout the venue
- Maintain a positive and cooperative working relationship with all company team members to foster a harmonious and productive environment
- Must meet the minimum legal age requirement for serving alcohol in the relevant jurisdiction
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
