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Cocktail Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Continuing Education

Job Description

Encore Boston Harbor is a premier luxury global destination and gaming resort located on the waterfront along the Mystic River, connected to Boston Harbor. This expansive resort boasts 671 elegantly appointed hotel rooms, each offering sweeping views of the iconic Boston skyline and harbor. As the largest private single-phase development in the history of the Commonwealth of Massachusetts, Encore Boston Harbor stands out as a landmark destination that combines luxury and entertainment seamlessly. Guests enjoy an ultra-premium spa, luxury retail outlets featuring high-end brands, exquisite dining options with renowned chefs, and state-of-the-art ballroom and meeting spaces equipped for both intimate... Show More

Job Requirements

  • 21 years of age or above
  • Must obtain and maintain registration or license from the Massachusetts Gaming Commission
  • Must obtain and maintain any licensing or active work cards required including alcohol awareness cards
  • ServSafe or equivalent certification preferred
  • Ability to perform physical tasks including lifting or maneuvering at least 50 pounds
  • Ability to stand, walk, sit, climb, balance, stoop, stretch, bend, kneel, crouch, or crawl
  • Ability to work varying schedules as business needs dictate
  • Ability to interact professionally with guests and team members
  • Must be able to read, analyze and interpret documents
  • Fluency in English

Job Qualifications

  • High school degree or equivalent preferred
  • Minimum one year cocktail server experience preferred
  • Outstanding organizational skills
  • Strong interpersonal skills
  • Excellent attention to detail
  • Ability to read and interpret policy and procedure manuals
  • Proficient in English
  • Fluency in a second language is a plus
  • Ability to write detailed instructions and correspondence
  • Ability to effectively present information in individual and group settings

Job Duties

  • Follows Encore Boston Harbor core values and property and department standards
  • Adheres to all applicable internal policies and federal and state laws
  • Delivers and maintains exceptional guest service and satisfaction
  • Keeps informed of new developments within the department
  • Balances multiple priorities and meets deadlines in high-pressure situations
  • Takes guest drink orders and serves beverages in assigned areas
  • Coordinates with bar team members to serve guests timely
  • Maintains professional appearance standards
  • Ensures compliance with safety standards
  • Engages in continuing education and training
  • Performs other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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