Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $12.62
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Weekly
Venue Discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k

Job Description

The establishment is a vibrant and bustling bar and restaurant located in the heart of Chicago, renowned for its exceptional atmosphere and commitment to delivering top-notch guest experiences. Known for its lively nightlife, extensive menu, and wide range of beverages including alcoholic drinks, this venue caters to a diverse clientele who come to enjoy social gatherings, special events, and regular dining. The team prides itself on maintaining a welcoming, friendly environment where both guests and staff feel valued and engaged.

This opportunity is for a dedicated Server who will become an integral part of this dynamic team. The ideal c... Show More

Job Requirements

  • Must be at least 21 years of age
  • must have flexible/late-night/weekend availability
  • must provide or be willing to obtain both BASSET & Food Handler certifications

Job Qualifications

  • Ability to interact with guests and provide excellent customer service
  • strong interpersonal and communication skills, with a positive and friendly attitude
  • problem-solving and conflict management skills
  • ability to work in a fast-paced environment and manage multiple tasks efficiently
  • knowledge and passion for Chicago nightlife a plus
  • ability to lift/move up to 40lbs
  • ability to stand/walk for entire shift
  • flexible availability, including evenings, weekends, and holidays

Job Duties

  • Provide excellent customer service to ensure guest satisfaction
  • check in with guests throughout their experience to ensure satisfaction, address any issues or requests, and provide attentive service
  • maintain a neat, organized front-of-house environment
  • keep tables, dining areas, and service stations clean and organized, following health and safety regulations
  • assist with opening/closing tasks and side work as outlined
  • protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies (BASSET & Food Handler Certifications
  • any additional certifications as required)
  • welcome guests warmly, accurately take orders, and serve items promptly to guests
  • maintain a strong understanding of the menu, including specials and dietary options, to make informed recommendations and answer guest questions
  • check guests' identification to confirm they meet the legal drinking age requirements and refuse service to those who are underage or visibly intoxicated
  • take and serve drink orders and up-sell and cross-sell products
  • check beverages for quality and presentation before serving to guests
  • check back on guests to ensure quality satisfaction with service
  • respond appropriately to customer complaints and bring any issues to a manager
  • handle guest payments accurately, including cash and credit card transactions, using the point-of-sale (POS) system
  • conclude dining experience by acknowledging choice of venue
  • invite guests to return
  • work closely with other staff to ensure timely service, and assist other staff as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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