Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.62
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Weekly
Venue Discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Job Description
The establishment is a vibrant and bustling bar and restaurant located in the heart of Chicago, renowned for its exceptional atmosphere and commitment to delivering top-notch guest experiences. Known for its lively nightlife, extensive menu, and wide range of beverages including alcoholic drinks, this venue caters to a diverse clientele who come to enjoy social gatherings, special events, and regular dining. The team prides itself on maintaining a welcoming, friendly environment where both guests and staff feel valued and engaged.
This opportunity is for a dedicated Server who will become an integral part of this dynamic team. The ideal c... Show More
This opportunity is for a dedicated Server who will become an integral part of this dynamic team. The ideal c... Show More
Job Requirements
- Must be at least 21 years of age
- must have flexible/late-night/weekend availability
- must provide or be willing to obtain both BASSET & Food Handler certifications
Job Qualifications
- Ability to interact with guests and provide excellent customer service
- strong interpersonal and communication skills, with a positive and friendly attitude
- problem-solving and conflict management skills
- ability to work in a fast-paced environment and manage multiple tasks efficiently
- knowledge and passion for Chicago nightlife a plus
- ability to lift/move up to 40lbs
- ability to stand/walk for entire shift
- flexible availability, including evenings, weekends, and holidays
Job Duties
- Provide excellent customer service to ensure guest satisfaction
- check in with guests throughout their experience to ensure satisfaction, address any issues or requests, and provide attentive service
- maintain a neat, organized front-of-house environment
- keep tables, dining areas, and service stations clean and organized, following health and safety regulations
- assist with opening/closing tasks and side work as outlined
- protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies (BASSET & Food Handler Certifications
- any additional certifications as required)
- welcome guests warmly, accurately take orders, and serve items promptly to guests
- maintain a strong understanding of the menu, including specials and dietary options, to make informed recommendations and answer guest questions
- check guests' identification to confirm they meet the legal drinking age requirements and refuse service to those who are underage or visibly intoxicated
- take and serve drink orders and up-sell and cross-sell products
- check beverages for quality and presentation before serving to guests
- check back on guests to ensure quality satisfaction with service
- respond appropriately to customer complaints and bring any issues to a manager
- handle guest payments accurately, including cash and credit card transactions, using the point-of-sale (POS) system
- conclude dining experience by acknowledging choice of venue
- invite guests to return
- work closely with other staff to ensure timely service, and assist other staff as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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