Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
inclusive work environment
Job Description
Encore Boston Harbor is a premier luxury global destination gaming resort located along the picturesque Mystic River with breathtaking views of the Boston skyline and Boston Harbor. This resort boasts 671 elegantly designed hotel rooms, an ultra-premium spa, upscale retail shops, fine dining establishments, as well as state-of-the-art ballroom and meeting spaces. It represents the largest private single-phase development in the history of the Commonwealth of Massachusetts, making it a landmark not only for the region but also for hospitality and entertainment sectors. Situated on the waterfront, it features a six-acre park that includes a scenic harborwalk, a vibrant events... Show More
Job Requirements
- 21 years of age or above
- Required to obtain and maintain registration or license issued by Massachusetts Gaming Commission
- Must be able to obtain and maintain any required licensing or active work cards including alcohol awareness cards
- ServSafe or equivalent certification preferred
- Ability to perform each job responsibility satisfactorily
- Reasonable accommodations may be made for individuals with disabilities to perform essential functions
- Must be able to stand, walk, sit, use hands to finger, handle or feel objects, reach with hands and arms
- Physical ability to lift or maneuver at least 50 pounds
- Ability to work varying schedules reflecting business needs
- Professional manner interacting with internal and external guests
- Noise level can be moderate to loud in work environment
Job Qualifications
- High school degree or equivalent preferred
- Minimum 1 year cocktail server experience preferred
- Must possess outstanding organizational and interpersonal skills
- Excellent attention to detail
- Ability to read, analyze, and interpret documents such as policy and procedure manuals
- Ability to respond to common inquiries from employees or guests
- Fluency in English required, second language a plus
- Ability to write detailed instructions and correspondence
- Ability to effectively present information in one-on-one and group situations
- Ability to compute basic mathematical calculations
Job Duties
- Follow all Encore Boston Harbor core values and property and department standards
- Follow all applicable internal policies, federal and state laws, rules, regulations and controls
- Deliver and maintain a maximum level of property-wide service and satisfaction
- Keep informed of all new developments within the department
- Balance multiple priorities simultaneously and meet deadlines, often in stressful and high-pressure situations
- Take guest orders in assigned areas
- Coordinate with bar team members to make and serve guests in a timely manner
- Adhere to department professional appearance standards at all times
- Work with safety as a priority, and follow department and company safety standards
- Maintain relevant knowledge of industry through continuing education and training
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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