Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $11.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive rates
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Career growth opportunities
work in a luxury hospitality environment

Job Description

The Global Ambassador Hotel is a distinguished luxury hospitality establishment located in Phoenix, Arizona. Renowned for its Michelin Key status, this hotel sets a high benchmark for urban hospitality by combining exquisite service with luxurious amenities and an inviting community atmosphere. The hotel prides itself on offering a sophisticated and unique experience to guests, focusing on redefining what it means to provide exceptional hospitality. Guests at The Global Ambassador enjoy a blend of comfort and style that integrates modern urban aesthetics with personalized attention, making every stay memorable and luxurious. This venue is not just a place to stay, but... Show More

Job Requirements

  • Minimum of 2+ years like volume restaurant serving experience
  • Ability to speak, read, write and understand the primary workplace language
  • Great personality and a desire to serve guests
  • Ability to stand for long periods (up to 8 hours)
  • Ability to safely lift and maneuver trays weighing 20 to 25 pounds
  • Maintain neat, clean and well-groomed appearance
  • Follow all safety procedures
  • Availability to work holidays and weekends

Job Qualifications

  • Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace
  • Must have a great personality, desire to serve guests, and enjoy working as part of a team
  • Must be able to work in a standing position for long periods of time (up to 8 hours)
  • Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
  • Must maintain a neat, clean and well-groomed appearance per The Global Ambassador standards
  • Must follow safety procedures closely
  • Must be able to work on holidays and/or weekends

Job Duties

  • Know and follow all The Global Ambassador policies and procedures
  • Welcome and greet guests
  • Make all guests feel comfortable and let them know you’re there to personally take care of them
  • Know regular guests by name, their preferences and their needs
  • Inform guests of specials and menu changes
  • Make recommendations you genuinely feel your guests will enjoy
  • Answer questions about our food, beverages, and other restaurant functions and services
  • Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar
  • Know and follow laws for serving alcohol
  • Deliver food and beverages from kitchen and bar to guests in a timely manner
  • Perform side work at the start and end of each shift as required by service station assignment
  • Own your station and maintain clean service areas - make it a place where you would like to eat
  • Ensure a neat and clean station - check table-tops, polish silverware, water glasses, and wine glasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers
  • Monitor and observe guests dining experience
  • Ensure guests are satisfied with the food and service
  • Respond promptly and courteously to any requests
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
  • Be ready and willing to assist fellow servers as situations arise
  • Be ready and willing to assist back servers with clearing and resetting tables
  • Thank guests for their visit and invite them to return
  • Participate in proactive communication to help avoid and solve operational, HR, and financial issues
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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