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Cocktail Server

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

room discounts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Discounted parking and bus pass program
Early wage access
Paid Time Off

Job Description

Marcus Hotels & Resorts is a distinguished division of The Marcus Corporation with a 60-year legacy of operational excellence and exceptional service. Known for its 'People Pleasing People' philosophy, Marcus Hotels & Resorts focuses on creating extraordinary experiences for guests and associates alike. With a portfolio of 15 unique hotels and resorts across the United States, the company prides itself on diverse properties that showcase distinctive character and style. The organization is committed to ensuring an inclusive and supportive workplace, emphasizing equal opportunity for all employees.

The River Center Market, located in the heart of Milwaukee's bustling Theater Distri... Show More

Job Requirements

  • Must be at least 18 years old
  • prior cocktail service experience preferred
  • basic knowledge of food and beverage preparation including spirits, beer, wine, and trending liquors
  • ability to memorize and promote menu items and specials
  • proficient in English for menu comprehension, promotions, and guest communication
  • ability to carry and transport trays up to 40 lbs through crowded areas for the duration of a shift
  • skilled in operating POS systems for order entry and payment processing
  • must obtain and maintain all required licenses or certifications (bartender certifications preferred)
  • flexible availability including days, nights, weekends, and holidays
  • strong guest service skills with the ability to work under pressure in high-volume environments

Job Qualifications

  • Prior cocktail service experience preferred
  • must be at least 18 years old to serve alcohol
  • basic knowledge of food and beverage preparation, including spirits, beer, wine, and trending liquors
  • ability to memorize and promote menu items and specials
  • proficient in English for menu comprehension, promotions, and guest communication
  • skilled in operating POS systems for order entry and payment processing
  • must obtain and maintain all required licenses or certifications (bartender certifications preferred)
  • flexible availability, including days, nights, weekends, and holidays
  • strong guest service skills with the ability to work under pressure in high-volume environments

Job Duties

  • Greet guests in a timely, friendly, and courteous manner and explain all specials and promotions
  • take orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks
  • input orders into point of sale system and inform bartender an order was made in a timely manner
  • present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again
  • keep guest tables and floors clean
  • assist with bar area organization and overall cleanliness
  • replenish beverages and check guest satisfaction regularly
  • must adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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