Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $9.00 - $16.00
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Benefits

Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
perks and discounts

Job Description

Maggiano's Little Italy is a renowned and beloved chain of full-service Italian restaurants known for its authentic family recipes and scratch kitchen concept. Each location is thoughtfully designed to reflect the history and culture of its host city, providing a dining experience that combines the charm of pre-war Little Italy with contemporary elegance. Founded on a philosophy of warm hospitality, Maggiano's offers not just meals but memorable moments in a vibrant, high-energy setting. The brand is dedicated to delivering excellent food and top-tier service, establishing itself as a preferred dining destination for families, friends, and special events. The culture at... Show More

Job Requirements

  • Must provide a minimum of 2 years full-service restaurant experience or the equivalent
  • Knowledge of menu and specials including wine list, liquor list, and special drinks
  • Understanding of accounting procedures
  • Familiarity with restaurant layout including table and station numbers
  • Completion of individual restaurant orientation including rules and philosophies
  • Meet personal schedule requirements punctually
  • Be courteous, pleasant and good natured
  • Respond to the needs of difficult guests with patience and courtesy
  • Accept constructive criticism
  • Get along with co-workers
  • Provide a clean, well manicured persona that reflects the established image of the restaurant
  • Stand and walk for an entire shift
  • Safely transport food from kitchen to guest table over slick, uneven surfaces
  • Transport food to service a party of 4 in a single trip
  • Transport food and beverage items from source to any guest table continually throughout a shift
  • Safely move about in all areas of the restaurant
  • Work nights, weekends and holidays

Job Qualifications

  • Minimum of 2 years full-service restaurant experience or the equivalent
  • Knowledge of menu and specials including wine list, liquor list, and special drinks
  • Familiarity with accounting procedures
  • Understanding of restaurant layout including table and station numbers
  • Completion of individual restaurant orientation including rules and philosophies
  • Ability to meet personal schedule requirements punctually
  • Courteous, pleasant and good natured demeanor
  • Ability to respond to the needs of difficult guests with patience and courtesy
  • Acceptance of constructive criticism
  • Ability to get along with co-workers
  • Maintain a clean, well-manicured personal appearance reflecting the restaurant's image
  • Ability to stand and walk for an entire shift
  • Capability to safely transport food and beverage items over various surfaces
  • Willingness to work nights, weekends and holidays

Job Duties

  • Take orders and serve food and beverages to guests in the restaurant and cocktail area
  • Effectively service a 6 table station
  • Accurately account for and balance all sales and receipts
  • Communicate clearly with the kitchen both verbally and utilizing the computer register system
  • Present and encourage current promotional information and materials to guests
  • Accurately account for all guest checks issued
  • Accurately record and account for all items ordered and served
  • Accurately accept payment from guests
  • Notify guests of any automatic gratuity
  • Perform calmly and effectively under pressure
  • Communicate with guests clearly, patiently, courteously and with good humor
  • Perform varied duties to ensure all aspects of service according to standing operating procedure

Job Location

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