Job Overview
Employment Type
Full-time
Benefits
competitive pay
flexible scheduling
Employee discounts on food and games
fun and lively work environment
Opportunities for career advancement
Training and development programs
team-oriented culture
Job Description
Dave & Buster's is a well-known entertainment and dining establishment that combines the excitement of arcade gaming with a vibrant restaurant and bar experience. It is a popular destination for guests of all ages who seek fun, food, and social interaction all under one roof. The company prides itself on creating a lively atmosphere where guests can enjoy a great variety of arcade games, delicious food, and refreshing beverages. Operating in numerous locations across the country, Dave & Buster's is recognized for its outstanding customer service, engaging entertainment options, and an inclusive environment that welcomes families, groups of friends, and... Show More
Job Requirements
- Meet minimum legal age requirement for serving alcohol in the relevant jurisdiction
- Be available to work days, nights, and/or weekends as needed
- Maintain friendly and approachable demeanor and smile frequently
- Function effectively in a lively, fast-paced environment with potential distractions
- Read and understand handwritten or printed orders and instructions
- Carry trays of drinks weighing up to 20 pounds
- Move around the facility and stand for extended periods while serving guests
- Walk or stand for the majority of the shift
- Reach, bend, stoop, and wipe down surfaces frequently
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of responsible alcohol service is beneficial
- Ability to handle cash transactions accurately
- Friendly and approachable demeanor
- Ability to multitask and manage time efficiently
- Team player with positive attitude
Job Duties
- Consistently provide outstanding guest service by delivering drinks, food, and entertainment in an atmosphere focused on maximum fun
- Keep immediate supervisor informed of any issues or unusual occurrences and suggest solutions
- Provide timely and efficient beverage service while managing service flow and communicating with guests and team members
- Approach guests warmly and manage multiple job responsibilities with enthusiasm
- Assist guests with drink orders, answer questions, and offer suggestions
- Serve alcoholic and non-alcoholic beverages accurately and efficiently according to recipes and standards
- Maintain a clean and organized service area ensuring supplies are stocked
- Handle guest payments accurately and responsibly
- Verify guest identification to meet legal age requirements
- Monitor guest alcohol consumption and intervene responsibly according to policies
- Wish departing guests farewell and invite them to return
- Inform manager of dissatisfied guests or complaints
- Adhere to company policies regarding responsible alcohol service
- Assist in stocking and maintaining beverage inventory
- Ensure cleanliness of guest tables and surrounding areas
- Collaborate with team members to ensure smooth service
- Maintain positive and cooperative working relationships with all team members
- Meet minimum legal age requirement for serving alcohol
Job Location
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