Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

competitive pay
flexible scheduling
Employee discounts on food and games
fun and lively work environment
Opportunities for career advancement
Training and development programs
team-oriented culture

Job Description

Dave & Buster's is a well-known entertainment and dining establishment that combines the excitement of arcade gaming with a vibrant restaurant and bar experience. It is a popular destination for guests of all ages who seek fun, food, and social interaction all under one roof. The company prides itself on creating a lively atmosphere where guests can enjoy a great variety of arcade games, delicious food, and refreshing beverages. Operating in numerous locations across the country, Dave & Buster's is recognized for its outstanding customer service, engaging entertainment options, and an inclusive environment that welcomes families, groups of friends, and... Show More

Job Requirements

  • Meet minimum legal age requirement for serving alcohol in the relevant jurisdiction
  • Be available to work days, nights, and/or weekends as needed
  • Maintain friendly and approachable demeanor and smile frequently
  • Function effectively in a lively, fast-paced environment with potential distractions
  • Read and understand handwritten or printed orders and instructions
  • Carry trays of drinks weighing up to 20 pounds
  • Move around the facility and stand for extended periods while serving guests
  • Walk or stand for the majority of the shift
  • Reach, bend, stoop, and wipe down surfaces frequently

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of responsible alcohol service is beneficial
  • Ability to handle cash transactions accurately
  • Friendly and approachable demeanor
  • Ability to multitask and manage time efficiently
  • Team player with positive attitude

Job Duties

  • Consistently provide outstanding guest service by delivering drinks, food, and entertainment in an atmosphere focused on maximum fun
  • Keep immediate supervisor informed of any issues or unusual occurrences and suggest solutions
  • Provide timely and efficient beverage service while managing service flow and communicating with guests and team members
  • Approach guests warmly and manage multiple job responsibilities with enthusiasm
  • Assist guests with drink orders, answer questions, and offer suggestions
  • Serve alcoholic and non-alcoholic beverages accurately and efficiently according to recipes and standards
  • Maintain a clean and organized service area ensuring supplies are stocked
  • Handle guest payments accurately and responsibly
  • Verify guest identification to meet legal age requirements
  • Monitor guest alcohol consumption and intervene responsibly according to policies
  • Wish departing guests farewell and invite them to return
  • Inform manager of dissatisfied guests or complaints
  • Adhere to company policies regarding responsible alcohol service
  • Assist in stocking and maintaining beverage inventory
  • Ensure cleanliness of guest tables and surrounding areas
  • Collaborate with team members to ensure smooth service
  • Maintain positive and cooperative working relationships with all team members
  • Meet minimum legal age requirement for serving alcohol

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.