Cocktail Server

Sacramento, CA, US|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.75 - $17.50

Benefits

Free concert tickets

Dog-friendly offices

student loan reimbursement

Adoption and fertility support

progressive benefits

Great Place to Work recognition

inclusive and supportive work culture

Job Description

Live Nation Entertainment is the world’s leading live entertainment company, encompassing some of the biggest names in the industry including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment globally, promoting over 40,000 shows and more than 100 festivals each year for nearly 4,000 artists across over 40 countries. These businesses empower Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000... Show More

Job Requirements

Ability to work late hours
Flexible schedule
3 years’ work experience interacting with people in a positive environment
Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
Responsible Alcohol Awareness Training Certification or equivalent
Ability to deal with intoxicated guests in a positive and safety minded manner
Tolerance of all cultures, music and art forms
Ability to lift or move up to 25 lbs using proper lifting techniques
Ability to stand for extended periods
Cash handling experience preferred
Experience recognizing valid IDs preferred
Experience in a live music environment preferred

Job Qualifications

High school diploma or equivalent
Minimum 3 years’ experience in a positive customer service environment
Working knowledge of cocktail tray service and basic food service
Knowledge of responsible alcohol service and drink recipes
Experience with point of sales systems
Responsible Alcohol Awareness Training Certification or equivalent
Ability to work late hours and flexible schedule
Excellent interpersonal and communication skills
Ability to handle interactions with intoxicated guests positively and safety-minded
Cash handling experience preferred
Experience recognizing valid IDs preferred
Experience working in a live music environment preferred
Tolerance and appreciation for diverse cultures, music, and art forms

Job Duties

Anticipate and respond to guests' needs
Suggestively sell beverages and menu items
Take orders
Answer guest questions
Make recommendations
Up-sell liquors
Communicate drink orders to bar through Point of Sales system
Deliver drinks
Maneuver trays through large crowds
Maintain line of sight and atmosphere control
Circulate through work area throughout shift
Remove dirty glasses and dishes from tables
Lift and move bus tubs up to 25lbs
Keep tables clean and wiped
Clean spills and remove food, trash or other obstacles from floor using proper lifting techniques
Maintain House of Blues safety and sanitation standards
Follow housekeeping standards
Keep current on all standard operating procedures
Request identification from guests who appear under 30 years of age
Ensure responsible alcohol service per local ordinances
Recognize intoxicated guests and refuse further service in a courteous and safety-minded manner
Notify manager of intoxicated guests
Receive payment and process cash, credit card or Traveler's check transactions
Ensure comp and void checks are processed according to policy
Assist other servers and staff as needed

Job Location

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