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Cocktail Server

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
supportive work environment
Licensing fee assistance

Job Description

Rivers Casino, a prominent entertainment and gaming establishment, is renowned for delivering exceptional guest experiences through its vibrant casino floor, diverse dining options, and engaging entertainment venues. Located in Pennsylvania, Rivers Casino offers a dynamic work environment that combines the excitement of the gaming industry with professional standards and hospitality excellence. As a leading casino operator, the establishment emphasizes creating a safe, enjoyable, and customer-centric atmosphere for both guests and employees. Known for its commitment to quality service and community engagement, Rivers Casino seeks to maintain its position as a preferred destination for entertainment and leisure in the region. This... Show More

Job Requirements

  • Must be able to obtain a Pennsylvania Non-Gaming License with assistance from Rivers Casino
  • extended periods of standing and walking with flexibility for bending, stooping, and twisting during service
  • must be able to lift up to 20 pounds frequently

Job Qualifications

  • Excellent customer service and communication skills, with a keen ability to respond to visual and aural cues
  • must be able to communicate with guests verbally in English
  • must be able to work in a smoking environment
  • proficiency in money handling and basic math skills
  • outstanding interpersonal communication skills to engage effectively with guests and team members
  • capacity to perform under pressure
  • prior experience and a demonstrated track record of sound judgment preferred
  • cooperative, helpful, and friendly nature with a well-groomed appearance
  • punctuality and adherence to procedures are essential
  • ability to successfully complete ramp (Responsible Alcohol Management Program) course
  • adhere to cut off procedures
  • ability to work collaboratively as part of a team
  • flexibility to work various shifts, including holidays
  • ability to obtain and maintain all necessary licensing

Job Duties

  • Provide efficient, courteous, and professional beverage service to all casino customers
  • retrieve empty glasses and ensure their proper placement
  • assist in the preparation of drink orders, including icing glasses and garnishing drinks
  • manage assigned area by taking drink orders, presenting drinks to customers, and handling payments
  • maintain a clean station consistently, and perform designated side work duties
  • uphold standards by setting examples with your appearance and work ethic
  • address any guest complaints or issues promptly and courteously
  • facilitate clear communication between shifts
  • maintain a thorough awareness of safety protocols and prevent accidents, reporting any incidents immediately to the supervisor
  • flexibility to work across all shifts

Job Location

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