Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
supportive work environment
Licensing fee assistance
Job Description
Rivers Casino, a prominent entertainment and gaming establishment, is renowned for delivering exceptional guest experiences through its vibrant casino floor, diverse dining options, and engaging entertainment venues. Located in Pennsylvania, Rivers Casino offers a dynamic work environment that combines the excitement of the gaming industry with professional standards and hospitality excellence. As a leading casino operator, the establishment emphasizes creating a safe, enjoyable, and customer-centric atmosphere for both guests and employees. Known for its commitment to quality service and community engagement, Rivers Casino seeks to maintain its position as a preferred destination for entertainment and leisure in the region. This... Show More
Job Requirements
- Must be able to obtain a Pennsylvania Non-Gaming License with assistance from Rivers Casino
- extended periods of standing and walking with flexibility for bending, stooping, and twisting during service
- must be able to lift up to 20 pounds frequently
Job Qualifications
- Excellent customer service and communication skills, with a keen ability to respond to visual and aural cues
- must be able to communicate with guests verbally in English
- must be able to work in a smoking environment
- proficiency in money handling and basic math skills
- outstanding interpersonal communication skills to engage effectively with guests and team members
- capacity to perform under pressure
- prior experience and a demonstrated track record of sound judgment preferred
- cooperative, helpful, and friendly nature with a well-groomed appearance
- punctuality and adherence to procedures are essential
- ability to successfully complete ramp (Responsible Alcohol Management Program) course
- adhere to cut off procedures
- ability to work collaboratively as part of a team
- flexibility to work various shifts, including holidays
- ability to obtain and maintain all necessary licensing
Job Duties
- Provide efficient, courteous, and professional beverage service to all casino customers
- retrieve empty glasses and ensure their proper placement
- assist in the preparation of drink orders, including icing glasses and garnishing drinks
- manage assigned area by taking drink orders, presenting drinks to customers, and handling payments
- maintain a clean station consistently, and perform designated side work duties
- uphold standards by setting examples with your appearance and work ethic
- address any guest complaints or issues promptly and courteously
- facilitate clear communication between shifts
- maintain a thorough awareness of safety protocols and prevent accidents, reporting any incidents immediately to the supervisor
- flexibility to work across all shifts
Job Location
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