Cocktail Server

HMSHost is a leading provider of food and beverage services in travel venues, including airports, highways, and motorways across North America and internationally. At Seattle Airport, HMSHost operates a vibrant food and beverage establishment that caters to travelers passing through one of the busiest gateways in the Pacific Northwest. Known for its commitment to quality service and customer satisfaction, HMSHost strives to create enjoyable dining experiences that enhance the overall travel journey for its guests. The company values diversity, teamwork, and excellence in service, supporting an inclusive workforce and offering career opportunities that foster growth and development. The role of Cocktail Server at Seattle Airport is essential in delivering exceptional food and beverage service to guests within a fast-paced airport environment. This position focuses on efficiently taking and delivering orders, ensuring accuracy, and maintaining a high standard of customer care throughout the dining experience. As a Cocktail Server, you will be responsible for providing timely and friendly service to guests not only in your designated station but potentially extending help to other sections, cooperating closely with kitchen staff, and observing all HMSHost policies, including adult beverage and cash handling procedures. The position is non-exempt and typically reports to a Store Manager, Assistant Store Manager, or General Manager depending on local policies. Cocktail Servers play a vital role in maintaining the cleanliness and presentation of their stations, pre-bussing tables, monitoring guests’ needs, and ensuring all interactions contribute positively to the customer’s time in the establishment. Working heavily in a hospitality-driven environment, the Cocktail Server position demands excellent communication skills, a friendly and enthusiastic demeanor, and the ability to handle a high volume of customers efficiently during busy travel times. This job requires attention to detail, the physical ability to stand and move for extended periods, and compliance with state regulations regarding the serving of alcoholic beverages. HMSHost offers a structured yet dynamic work setting that encourages employee initiative and teamwork, making the Cocktail Server role an ideal opportunity for those passionate about hospitality and customer service. This role is a stepping stone for growth within the company, with pathways to further positions in management and specialized food and beverage roles.