Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
Equal opportunity employer
collaborative culture
growth opportunities
Training and Development
dynamic work environment
supportive team
Professional atmosphere
Job Description
Live! Hospitality is a premier hospitality company committed to delivering exceptional guest experiences across its diverse portfolio of venues including bars, restaurants, and entertainment destinations. The company prides itself on a culture of excellence, professionalism, and teamwork, ensuring every guest receives top-tier service in a welcoming and vibrant atmosphere. Known for its dedication to high standards and guest satisfaction, Live! Hospitality offers career opportunities where employees can grow and develop in a dynamic environment. The Cocktail Runner position at Live! Hospitality is an integral role within the food and beverage team, responsible for ensuring smooth and efficient service delivery during... Show More
Job Requirements
- Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.)
- must be able to efficiently and safely stand and move about the entire facility during each shift
- bending, stooping, kneeling, lifting
- must meet state legal age requirements
- alcohol awareness certification or food service permit or valid health/food handler card as required by local or state government agency
- ability to communicate effectively in English
Job Qualifications
- At least 1 year of serving in a fast-paced food and beverage venue
- knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred
- must meet state legal age requirements
- must speak fluent English, other languages preferred
- must be courteous, pleasant, and good natured
- communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- may be required to work nights, weekends, and/or holidays
Job Duties
- Maintain professional appearance standards as directed in the Live! Hospitality Employee Handbook
- anticipate and accommodate all the needs of the guests
- use proper service protocol - serving all drinks to the guest's right, using the right hand
- able to carry a tray
- able to comprehensively describe all drinks, specialty cocktails, wine and beer
- provide professional and exceptional service
- ensure delivery of all beverages to the guests
- maintain general cleanliness of assigned stations and entire venue
- follow supervisor's instructions, communicate with and support co-workers, be a team player
- possess in-depth knowledge of all food and beverage menus
- serve all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards
- follow all company procedures when providing bottle service
- follow proper cash/payment card procedures
- comply with Department of Health and company sanitation standards
- communicate the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs
- properly set-up cocktail lounge/bar and side stations, perform side-work and other opening/closing procedures as directed by management, including ensuring all lounge furniture is clean and free of debris
- perform opening & closing side-work as instructed
- report all breakage, damage of equipment or furniture immediately to management
- attend and participate in daily pre-shift meetings
- attend and participate in any training sessions or departmental meetings
- learn by listening, observing other team members and sharing knowledge while leading by example
- portray a positive and professional attitude
- demonstrate knowledge of Live! Hospitality, its partners and the entirety of the estate
- work as part of a team and provide help and support to all team members
Job Location
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