Cocktail - PBR Louisville

This establishment represents a unique fusion of cowboy culture and urban sophistication, transforming the rugged sport of bull riding into a vibrant nightlife experience located in Louisville. Known for its stunning décor that captures the spirit of the wild west while incorporating an urban chic ambiance, the venue offers guests an unforgettable setting complete with cold beer, hard drinks, and a welcoming atmosphere for every urban cowboy and cowgirl. The establishment serves as a nighttime oasis where tradition meets contemporary entertainment, attracting a diverse clientele who appreciate the blend of rustic charm and modern nightlife excitement.

The role being offered is that of a Cocktail Server, a pivotal position responsible for ensuring guest satisfaction through professional and friendly service in this bustling venue. As a Cocktail Server, you will play a key role in creating memorable experiences by greeting guests warmly, taking food and beverage orders efficiently, and serving cocktails along with menu items while engaging in strategic up-selling. The position demands a high energy level and an outgoing personality balanced with professionalism, as it requires direct interaction with guests, co-workers, and kitchen staff. The successful candidate must be knowledgeable about the menu and concept products to guide guests through their choices and enhance their overall experience.

In addition to serving drinks and food, this role involves monitoring guest behaviour to ensure safe alcohol consumption and adhering to legal identification verification procedures. The Cocktail Server must be vigilant in recognizing signs of overconsumption to maintain a safe environment, communicating any incidents promptly to management. Completeness in side work, accuracy in processing sales and payments, and proactive communication for service recovery and safety concerns are essential aspects of the job.

This position also calls for teamwork and coordination with bartenders, kitchen staff, and management to maintain seamless operation during shifts. Working nights, weekends, and holidays may be required, reflecting the dynamic nature of the hospitality industry. Physical stamina is needed to handle activities such as lifting up to 50 pounds, standing or moving throughout the facility, and performing various movements including bending, stooping, and kneeling.

The Cocktail Server position is ideal for individuals who have experience in fast-paced food and beverage environments, particularly nightclubs or similar venues, and who are passionate about delivering high-quality customer service. Those who thrive in energetic settings and can maintain a positive and professional attitude at all times will find this role rewarding. The establishment values diversity and is an equal opportunity employer committed to complying with federal employment laws. Overall, this opportunity offers a compelling blend of work, culture, and community in an exciting and unique venue in Louisville.