Cocktail - Mosaic Ultra Lounge

Mosaic Ultra Lounge stands as downtown Kansas City's premier destination for vibrant nightlife, delivering an atmosphere that balances sophistication with a warm, inviting charm. Situated with an enviable view overlooking the bustling Power & Light District, often referred to as Kansas City's living room, Mosaic Ultra Lounge offers both residents and visitors a chic retreat to unwind after work, celebrate private parties, or enjoy late-night festivities with friends. The lounge's ambiance is elevated through sleek and sophisticated interior design featuring soft seating arrangements, an outdoor balcony that offers scenic views, and a curated selection of champagne by the glass. Local premier DJs provide an energetic soundtrack that complements the lounge’s dynamic and upscale vibe, creating an experience that is both trendy and comfortable. As a sought-after spot for cocktails and social gatherings, Mosaic Ultra Lounge demonstrates a commitment to impeccable service and a vibrant social scene.

The role available is that of a Cocktail Server, a vital position responsible for ensuring the highest level of guest satisfaction through prompt, professional, and welcoming service. A Cocktail Server at Mosaic Ultra Lounge plays a crucial role in the guest experience by greeting patrons warmly, taking beverage and food orders accurately, and efficiently serving cocktails and menu items. The position requires an individual who embodies energy, enthusiasm, and professionalism, offering service with a genuine smile to foster a positive and memorable atmosphere. Communication skills are essential, not only for interacting with patrons but also for coordinating with bartenders, kitchen staff, and other team members using clear verbal methods and the point-of-sale system.

The Cocktail Server also must be knowledgeable about all menu items and drink offerings, including liquor brands, beer, wine, champagne, and non-alcoholic beverages, enabling them to guide guests effectively and increase sales through up-selling. Vigilance is required in checking guests' identification to adhere to legal age requirements and monitoring alcohol consumption to maintain a safe and enjoyable environment, promptly reporting any issues to management. The server’s duties extend to completing all assigned side work, accurately accounting for sales and payments, supporting service recovery efforts, and promoting teamwork across departments. This role demands physical stamina, including the ability to handle items up to 50 pounds and move around the establishment efficiently during shifts. Mosaic Ultra Lounge values applicants who are courteous, outgoing, and possess a positive attitude, with at least one year of serving experience in fast-paced food and beverage venues preferred. The Cocktail Server is a key contributor to the lounge’s reputation as a vibrant, professional, and guest-focused nightlife destination, providing an exciting and rewarding work environment in downtown Kansas City.