Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.00
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Work Schedule

Standard Hours
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Benefits

Tips

Job Description

This job opportunity is offered by a reputable establishment in the hospitality industry, specializing in delivering exceptional bar and restaurant service with a focus on Southern Hospitality. The company has built a strong reputation for its commitment to professionalism, accountability, and creating a welcoming environment for its guests. With a longstanding presence in the hospitality sector, the company values employees who demonstrate integrity, discipline, and a positive attitude towards customer service. The employment type for this role is hourly compensation of $2.13 per hour plus tips, making it an attractive position for individuals passionate about delivering superior service and building loyal guest relationships.

The role involves working as a hospitality team member primarily focused on bar and restaurant service. This position requires a minimum of three years of hospitality experience, ensuring that candidates already possess a foundational understanding of the industry dynamics and guest expectations. The hospitality team member will be responsible for contributing to a clean, safe, and professional atmosphere, maintaining excellent communication with both guests and team members, and operating within the company’s standards and legal requirements. Additionally, this role demands physical stamina, as standing for nine hours and carrying or lifting trays up to 20 pounds are essential job functions. The individual must also demonstrate the ability to operate point-of-sale systems, manage cash transactions, and comply fully with alcohol certification requirements and legal age identification protocols.

As an ambassador of Southern Hospitality, the team member will engage guests by offering friendly, knowledgeable service and ensuring the environment is both safe and enjoyable. Maintaining cleanliness and sanitation throughout the cocktail lounge, dining room, and service areas is another critical responsibility. The candidate must participate actively in continuous product education, keeping updated on offerings to assist guests effectively. This position also emphasizes teamwork, requiring cooperation and communication with leadership and other servers to handle busy periods efficiently and adhere to break schedules designed to optimize service flow. Policies such as no smoking and restricted cell phone use uphold the establishment’s professional environment and enhance guest experience.

The role is suited for candidates who have strong communication skills, a command of the English language, and basic computer skills. Wearing the specified uniform, including required footwear, is compulsory to maintain the establishment’s professional appearance. Candidates must have a reliable contact telephone number for team communication purposes. Overall, this position is perfect for motivated hospitality professionals eager to advance their careers by contributing to a well-regarded establishment that prioritizes guest satisfaction, safety, compliance, and team collaboration. Joining this team means becoming part of a company that takes pride in its quality service and values each employee’s role in delivering an exceptional hospitality experience.

Job Requirements

  • Knowledge of bar and restaurant service and pleasant attitude
  • minimum 3 years previous hospitality experience
  • proven track record of professionalism, accountability, and team commitment
  • beliefs and behaviors that reflect integrity and discipline
  • must be able to stand for 9 hours
  • ability to perform all job functions while wearing the specified uniform, including proper footwear
  • should possess good communication skills
  • command of the English language
  • basic computer usage skills
  • ability to carry and lift small and large trays up to 20 lbs
  • must have a telephone number where they can be reached

Job Qualifications

  • Minimum 3 years previous hospitality experience
  • proven track record of professionalism, accountability, and team commitment
  • beliefs and behaviors that reflect integrity and discipline
  • good communication skills
  • command of the English language
  • basic computer usage skills
  • ability to perform all job functions while wearing the specified uniform, including proper footwear

Job Duties

  • Display Southern Hospitality and connect with guests while developing loyal guests
  • keep a clean and professional appearance according to our company standards
  • work with 'Team Work' always in mind
  • is aware of and abides by all liquor service laws
  • must pass alcohol certification examination
  • responsible for checking proper and legal identification of anyone who appears to be under the age of 25
  • perform cocktail lounge set-up, running side work and closing duties
  • serve guests according to steps in service and scripts as trained
  • responsible for table maintenance and cocktail lounge cleanliness
  • maintain cocktail lounge, dining room, and service area safety and sanitation
  • perform job functions with accordance to performance standards
  • possess and maintain product knowledge through continuous weekly education
  • must pass all tests with a grade of 90% or higher
  • maintain bar safety and sanitation
  • operate the POS computerized cash register system and accept payments according to company cash handling policies
  • avoid leaving work area during peak periods
  • communicate needs to Leadership Team or servers
  • take breaks only at non-busy periods in compliance with the Leader as stated in the Ambassador Handbook
  • smoking is not allowed on premises at any time
  • cell phone usage not permitted on premises at any time
  • lawfully declares tips according to tip declaration procedure
  • perform other related duties as assigned by the Leadership Team

Job Criteria

Experience

Mid Level (3-7 years)


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