Co-Op, Crew Technology - Strategy (Fall 2026)

Crew Resources is a pivotal division within a major airline based in Atlanta, Georgia, dedicated to ensuring the efficient management and deployment of crew personnel to support seamless flight operations. Renowned for its commitment to operational excellence, safety, and innovation in the aviation industry, the company focuses on optimizing crew scheduling, resource allocation, and technology integration to enhance both employee and customer experiences. This esteemed organization operates in a fast-paced, dynamic environment where innovation and precision are crucial to maintaining high standards of service and operational reliability. The team embraces diversity and encourages a culture of continuous improvement, offering a collaborative and inclusive workplace for employees at all levels.

As a Crew Technology Strategy Co-Op, you will be an integral part of the Strategy and PMO (Project Management Office) team, contributing to the enhancement of operational efficiency and technological advancements within Crew Resources. This role provides a unique opportunity to gain practical, hands-on experience in project management, business process analysis, and technology implementation. You will work closely with Product Managers, Product Owners, and business leaders to support various technology initiatives that drive significant improvements across the organization. The position is designed for students currently pursuing a Bachelor’s degree in Business, Technology, Engineering, or related fields and aims to offer valuable industry exposure and professional development. As a Co-Op, you will alternate between work and academic semesters, dedicating 2-3 alternating semesters to practical work experience.

Your responsibilities will include assisting with project coordination, process mapping, and documentation, ensuring clear communication and implementation of Crew Technology initiatives. You will collaborate with cross-functional teams from various departments such as IT, Finance, IFS, FOP, OCC, OAP, ODS, and HR to organize and clarify business requirements for ongoing technology projects. Additionally, you will focus on identifying opportunities for process optimization and automation to support business growth and operational improvements. Your role encompasses data collection, analysis, and visualization, supporting project objectives through insightful reporting and presentation of findings to stakeholders at different organizational levels.

Besides analytical tasks, you will support knowledge management efforts by helping maintain documentation such as Standard Operating Procedures (SOPs), glossaries, and team resources, ensuring that critical information is accessible and up to date. The Co-Op role demands strong attention to detail, problem-solving capabilities, and a safety-conscious mindset while working under minimal supervision in a collaborative environment. Success in this role requires adaptability to a fast-paced workplace and a professional demeanor in interacting with diverse teams across the company. This position provides an excellent foundation for students to integrate academic learning with practical application, paving the way for future career opportunities in technology strategy and project management within the airline industry.